Miguelangel PATINO
Lyndhurst
Summary
Proven ability to enhance workflow efficiency and foster teamwork, while training new staff in operational procedures. Strong problem-solving skills and attention to detail contribute to successful project outcomes in high-pressure environments.
I'm seeking to transition my skills into a professional corporate structure where I can contribute my knowledge and expertise to help others as well as taking leadership to develop projects by creating innovative ideas to surpass a business' potential.
Overview
5
5
years of professional experience
Work History
Deckhand
Norfolk Dredging
09.2022 - 12.2025
- Operated dredging equipment to support marine construction projects.
- Assisted in mobilizing and demobilizing equipment at various job sites.
- Conducted routine maintenance checks on vessels to ensure safety compliance.
- Collaborated with team members to execute efficient dredging operations.
- Trained new deckhands on safety protocols and operational procedures.
- Implemented improvements in workflow processes to enhance efficiency during projects.
- Coordinated with supervisors to resolve operational challenges effectively.
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Operated winches, cranes, and other deck machinery proficiently, resulting in efficient completion of tasks.
- Assisted in management of onboard inventory, ensuring adequate supplies and equipment were available.
- Contributed to team skill development by sharing knowledge and best practices with new deckhands.
CASHIER/ GENERAL MERCAHNDISE/ CUSTOMER SERVICE
Target Corporation
09.2021 - 09.2022
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained cleanliness and organization of checkout areas to improve workflow efficiency.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to optimize inventory management during peak hours.
- Resolved discrepancies in cash drawer through thorough reconciliation practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Togo Host/Server
Texas Roadhouse
04.2021 - 07.2021
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency and minimize wait times.
- Coordinated with kitchen and service staff to maintain flow of service during peak hours.
- Assisted in training new hosts on customer service standards and operational procedures.
- Handled guest inquiries and complaints professionally to enhance overall dining experience.
- Monitored dining area for cleanliness and readiness, addressing issues proactively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
NORTH HUNTERDON HIGH SCHOOL
Annandale, NJSkills
- Safety awareness
- Cleaning and sanitation
- Maintaining equipment
- Deck equipment operation
- Knot tying expertise
- Adaptability in conditions
- First aid training
- Engineering support
- Active listening
- Excellent communication
- Teamwork and collaboration
- Interpersonal communication
- Organizational skills
- Problem-solving
- Attention to detail
- Leadership skills
Languages
Spanish
Native or Bilingual
Timeline
Deckhand
Norfolk Dredging
09.2022 - 12.2025
CASHIER/ GENERAL MERCAHNDISE/ CUSTOMER SERVICE
Target Corporation
09.2021 - 09.2022
Togo Host/Server
Texas Roadhouse
04.2021 - 07.2021
High School Diploma -
NORTH HUNTERDON HIGH SCHOOL