Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Angel Silva

Sacramento,CA

Summary

Proven track record in enhancing customer satisfaction and expanding client base at True Quality through expert equipment repair and relationship building. Skilled in heavy lifting and adept at fostering positive client interactions, I significantly improved system performance and safety standards. My commitment to excellence is demonstrated through meticulous repair services and effective communication. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

9
9
years of professional experience

Work History

Pool & Commercial Technician

True Quality
Sacramento Ca
02.2022 - 06.2024
  • Expanded clientele base through positive word-of-mouth referrals from satisfied customers.
  • Improved customer satisfaction through timely and efficient repairs on various commercial equipment.
  • Prioritized safety during all tasks, adhering to established guidelines and protocols.
  • Enhanced system performance by conducting regular maintenance and troubleshooting for commercial clients.

Tile Setter Helper

Adams Pools Specialties
Sacramento, CA
06.2019 - 06.2022
  • Increased customer satisfaction by maintaining a clean and organized workspace during projects.
  • Finalized installations with sealing agents and smooth lines of caulk.
  • Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
  • Reduced waste and saved costs by carefully handling delicate materials such as ceramic, glass, and stone tiles.

Pool Technician

Pool Time
Rancho Cordova, CA
09.2015 - 05.2017
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.

Education

Highschool Diploma -

Cordova High School
Rancho Cordova, CA
05.2008

Skills

  • Heavy Lifting
  • Customer interaction
  • Relationship Building
  • Repair services

Languages

Spanish/English Native
Elementary

Timeline

Pool & Commercial Technician

True Quality
02.2022 - 06.2024

Tile Setter Helper

Adams Pools Specialties
06.2019 - 06.2022

Pool Technician

Pool Time
09.2015 - 05.2017

Highschool Diploma -

Cordova High School
Miguel Angel Silva