Miguel E. Soto
Perris,CA
Summary
Manager of Security Operations with a strong background in management, supervision, training and customer service
Overview
17
17
years of professional experience
1
1
Certification
Work History
Protective Security Officer
Paragon Systems
Covina, CA
10.2024 - Current
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Responded to calls in both routine and emergency situations.
- Maintained accurate and detailed logs of all events that occurred during each shift
- Prevented incidents by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Collected and organized all surveillance data and information to protect client possessions and work spaces.
- Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.
- Ensured the safety of personnel by assisting in emergency evacuations and coordinating with first responders.
- Developed strong working relationships with local emergency responders, fostering an environment of collaboration during crisis situations.
- Performed armed patrols at multiple federal facilities to deter criminal activity and ensure site security.
- Maintained proficiency in firearms handling marksmanship through regular qualifications tests.
- Demonstrated excellent conflict resolution skills when dealing with disputes or confrontations among staff members or visitors.
- Provided exceptional customer service to employees and guests, addressing concerns promptly and professionally.
Protective Security Officer
Paragon Systems
Covina, CA
11.2022 - 05.2024
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Responded to calls in both routine and emergency situations.
- Maintained accurate and detailed logs of all events that occurred during each shift
- Prevented incidents by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Collected and organized all surveillance data and information to protect client possessions and work spaces.
- Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.
- Ensured the safety of personnel by assisting in emergency evacuations and coordinating with first responders.
- Developed strong working relationships with local emergency responders, fostering an environment of collaboration during crisis situations.
- Performed armed patrols at multiple federal facilities to deter criminal activity and ensure site security.
- Maintained proficiency in firearms handling marksmanship through regular qualifications tests.
Manager of Security Operations
Allied Universal Services
Riverside, CA
09.2015 - 10.2022
- Led investigations into security breaches to identify root causes, recommend corrective actions, and prevent reoccurrence.
- Reduced security risks with regular audits, vulnerability assessments, and penetration testing.
- Increased staff competency through targeted training programs and performance evaluations.
- Enhanced security operations by developing and implementing comprehensive policies, procedures, and risk assessments.
- Managed physical security enhancements including access control systems, CCTV installations, and perimeter protection measures.
- Optimized resource allocation by analyzing manpower needs and adjusting schedules accordingly to maintain appropriate coverage levels at all times.
- Ensured compliance with local, state, federal regulations through diligent monitoring of changes in applicable laws and standards.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager of Security
Guardsmark
Rancho Cucamonga, CA
11.2012 - 09.2015
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Noted and followed up on any unusual behavior.
- Responded to calls in both routine and emergency situations.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Processed and logged accurate and detailed incident reports.
- Prevented incidents by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Collected and organized all surveillance data and information to protect client possessions and work spaces.
- Delivered accurate verbal and written reports to company personnel.
- Supervised 20+ security staff members
Supervisor
Securitas
Ontario, CA
12.2008 - 11.2012
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Prevented incidents by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Delivered accurate verbal and written reports to company personnel.
- Investigated all security and safety violations.
- Prevented incidents through careful observation and investigation of suspicious and unusual behavior.
- Responded quickly and effectively to all security violations and duress alarms.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Checked all baggage using metal detectors and Garrett wands.
Education
High School Diploma -
Perris Lake High School
Perris, CASkills
- Can fluently speak and write in English and Spanish
- Background in supervision and management
- Skilled in conflict resolution
- Always keep everything clean and organized
- Great people skills
- Hard worker and always willing to do more than expected
- Physical security expertise
- Firearms proficiency
- Firearms handling
- Computer skills
- Verbal and written communication
- First aid and CPR
- Team leadership
- Highly dependable
- Excellent attention to detail
- Fast learner
Certification
- Guard Card
Registration # G1620523
Expiration: 12/31/2026
- Permit for Exposed Firearm
Permit # FQ2670583
Expiration: 11/30/2026
- Baton Permit
Permit # BAT1586797
Expiration: 09/30/2026
- Chemical Agent Spray
Certification # 22-71
No Expiration
- First Aid/CPR/AED
Certificate ID: 01O0DQS
Expiration: 11/06/2026
- Department of Homeland Security
National Weapons Detection Training Program
16 Hours Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Protective Security Officer
Paragon Systems
10.2024 - Current
Protective Security Officer
Paragon Systems
11.2022 - 05.2024
Manager of Security Operations
Allied Universal Services
09.2015 - 10.2022
Assistant Manager of Security
Guardsmark
11.2012 - 09.2015
Supervisor
Securitas
12.2008 - 11.2012
High School Diploma -
Perris Lake High School