Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguelina Disla

Glen Burnie

Summary

Professional with strong background in staffing and recruitment, ready to make significant impact. Skilled in candidate sourcing, interview coordination, and onboarding processes. Known for excellent team collaboration, adaptability, and achieving results. Reliable, organized, and skilled in communication and problem-solving.

Fluent in Spanish.

Overview

18
18
years of professional experience

Work History

Staffing Assistant / Nursing Support

Baltimore Washington Medical Center
11.2016
  • Administrative support help meet the operational needs
  • Report to a department head or provide personal assistance senior level executive
  • Also help coordinate the staffing needs for Nursing Support
  • Process scheduling and maintain employee payroll records
  • Ensure that each department is properly staffed to meet business needs
  • Clerical duties such as answering phones, filling paperwork, setting appointments and taking messages

Surgical Coordinator

Baltimore Washington Medical Center
06.2021 - Current
  • Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
  • Worked closely with operating room staff to ensure proper setup and sterilization of instruments prior to each case.
  • Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
  • Verified insurance coverage and obtained pre-authorizations.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.

Bilingual Review Specialist II

Inovalon
12.2013 - 10.2016
  • Research and verify an average of 70 medical provider sites daily
  • Manage data for medical records, identify best procurement method, and ensure process completion
  • Analyze and update cancellation report and offer recommendations for reschedules
  • Track, maintain, and identify trends for all incoming electronic data
  • Establish and maintain relations with clients and interdepartmental personnel
  • Surpass all productivity standards while adhering to confidentiality and HIPAA requirements
  • Translate all client communications from Spanish to English

Main Banker

Maryland Live! Casino
09.2013 - 03.2014
  • Provided excellent customer service while assuming sole custody and responsibility of the Main Vault and Safe
  • Adhered to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to: Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
  • Verified transactions in any cage in excess of $1,000.00 when supervisor not present
  • Exchanged cash for chips and vice-versa
  • Verified and prepared all Floor Cashier and Food and Beverage banks
  • Performed cashier exchanges for cashiers; prepared deposits; performed slot hopper fills; performed Table Games fills and credits; received money from bank; received and posted cash and chips from soft count
  • Prepared W-2Gs for all winnings over $1,199.00; checked and verified Jackpot Payout Slips for completion and maintained accountability of Marker Bank

Concessions, Usher, Ticket Taker, Inventory

Avery Fisher Hall, Lincoln Center Plaza
08.2007 - 05.2013
  • Provided excellent customer service while helping guests find their seats during performances such as plays, concerts, weddings or other events
  • Checked tickets and directed patrons to bathrooms, exits and concession stands
  • Helped eject disorderly patrons and handled complaints, concerns and queries
  • Distributed programs and event schedules
  • Ensured adherence to safety rules

Education

High School Diploma -

Colegio Renacimiento
San Francisco de Macoris, Duarte Province
01.1998

Skills

  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Proficient with standard-office equipment
  • Self-motivated with the ability to perform well under minimal supervision
  • Exceptional organizational prioritization and time management skills
  • Customer-oriented
  • Quick learner
  • Organized multi-tasker
  • Friendly and helpful
  • Late-night shift availability
  • Good with Numbers and math
  • Fast and efficient service worker
  • Dedicated team player
  • Data entry proficiency

Languages

Spanish
Native or Bilingual

Timeline

Surgical Coordinator

Baltimore Washington Medical Center
06.2021 - Current

Staffing Assistant / Nursing Support

Baltimore Washington Medical Center
11.2016

Bilingual Review Specialist II

Inovalon
12.2013 - 10.2016

Main Banker

Maryland Live! Casino
09.2013 - 03.2014

Concessions, Usher, Ticket Taker, Inventory

Avery Fisher Hall, Lincoln Center Plaza
08.2007 - 05.2013

High School Diploma -

Colegio Renacimiento
Miguelina Disla