Miguel J Ruiz
Security Supervisor
La Mirada,CA
Summary
Multilingual, advanced computer knowledge and excellent customer service. Managed up to 25 employees as a supervisor and team leader. Experienced on high-end residential businesses, high-end bars, dispensaries, shopping centers, commercial stores, banks, armored truck transportation and field patrolling.
Overview
9
9
years of professional experience
Work History
Security Field Supervisor
Securitas USA
04.2025 - Current
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Performed worked on three major Securitas branches (Gardena, Long Beach and Orange County)
- Trained security workers on site-specified procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
Director of Nightclub Security
Tao Group Hospitality LA
02.2023 - 04.2025
- In charge of all security in the Tao LA market Beauty & Essex, LAVO SD, Highlight room, Tao restaurant, Fleur room and LAVO restaurant.
- Trained and regularly mentored associates on daily basis, adjusted schedules according to the company’s budget, familiar with P&L, budgeting and payroll.
Post-commander Concierge
CIRCA LA
09.2023 - 11.2024
- Worked closely with residential management, implementing new duties and roles in a weekly basis
- Regularly monitored and mentored security associates, adjusted schedules, regularly meetings to improve performance.
Security Supervisor/Concierge
US Security/Security Services Group
08.2018 - 09.2023
- Monitored and evaluated working performance on key security issues, recommending corrective action.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
High-end retail security supervisor
SOS Security
05.2017 - 08.2018
- Evaluated employee behaviors, skills and knowledge on regular bases and provided hands-on training and mentoring to individuals with lagging skills.
- Minimized resource and time losses by addressing any employee or production issue directly and implementing timely solutions.
Loss Prevention Supervisor
American Guard Services
04.2016 - 09.2017
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
Education
Business Management - AS -
East Los Angeles College
Los Angeles, CASkills
- BSIS CA Guard Card
- First AID/CPR/AED
- Baton Permit
- CCNA Certification
- Micro-Business Management
- Patrol supervision
Timeline
Security Field Supervisor
Securitas USA
04.2025 - Current
Post-commander Concierge
CIRCA LA
09.2023 - 11.2024
Director of Nightclub Security
Tao Group Hospitality LA
02.2023 - 04.2025
Security Supervisor/Concierge
US Security/Security Services Group
08.2018 - 09.2023
High-end retail security supervisor
SOS Security
05.2017 - 08.2018
Loss Prevention Supervisor
American Guard Services
04.2016 - 09.2017
Business Management - AS -
East Los Angeles College
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