Miguel Nava
Kissimmee,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Crew Member
McDonald's
01.2023 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Shift Manager
Wendy's
06.2021 - 11.2022
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Completed daily cycle counts to maintain accuracy of records.
- Maintained inventory count, tracked usage and documented variances.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Kept employees operating productively and working on task to meet business and customer needs
Education
High School Diploma -
Celebration High School
Celebration, FL05.2021
Skills
- Food Preparation and Safety
- Product Promotion
- Order Delivery Practices
- Time Management
- Workplace Efficiency
- Inventory Counts
- Safety
- Process Monitoring and Improvement
- Coaching and Training
- Teamwork and Collaboration
- Maintenance and Repair
- Crew Leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You miss 100% of the shots you never take.
Wayne Gretzky
Timeline
Crew Member
McDonald's
01.2023 - Current
Shift Manager
Wendy's
06.2021 - 11.2022
High School Diploma -
Celebration High School