Mihai Gavala
Sutton,MA
Summary
Mechanical Engineering undergraduate at the University of Massachusetts Amherst with hands-on experience in design, problem-solving, and team-based projects. Skilled in MATLAB and SolidWorks, with a strong academic foundation, leadership experience, and a background in customer-facing roles that developed communication, adaptability, and collaboration. Seeking opportunities to apply engineering knowledge, technical skills, and a strong work ethic in practical, real-world settings.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Dick's Sporting Goods, Inc
Northborough, MA
05.2024 - Current
- Provided customer service across multiple departments, including Footwear, Front End, and Team Sports, in a high-volume retail setting
- Built strong communication and customer service skills through frequent interaction with customers and resolution of product and purchase concerns
- Worked collaboratively with team members to drive sales, support store performance, and ensure smooth day-to-day operations
Customer Service Cashier
Tony's Pizza
Sutton, MA
04.2022 - 05.2024
- Assisted customers with food selection and recommendations to ensure a delightful dining experience
- Developed communication skills through conversation with countless customers daily
Education
Bachelor of Science - Mechanical Engineering
University Of Massachussets Amherst
Amherst, MA05-2028
High School Diploma -
Saint John's High School
Shrewsbury, MA06-2024
Skills
- Matlab
- SolidWorks
Accomplishments
- 2025 Central Mass Men’s Skier of the Year
- National Honors Society
Timeline
Retail Sales Associate
Dick's Sporting Goods, Inc
05.2024 - Current
Customer Service Cashier
Tony's Pizza
04.2022 - 05.2024
Bachelor of Science - Mechanical Engineering
University Of Massachussets Amherst
High School Diploma -
Saint John's High School