MIHAI RIPANU
Lake worth,USA
Summary
Diligent [Desired Position] with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution.
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Delray Beach Club
11.2022 - Current
- Monitors monthly and quarterly financial reports/statements, revenue goals and expenses as well as generating various (weekly, monthly, quarterly and annual) business reports and forecasts for direct report departments
- Assist with development, administration and achievement of long term/strategic and annual business plans, operating reports and general policies and procedures
- Oversees and manages all aspects of the Food and Beverage Department, including Front of House, Back of House, and Events (internal, external, and resident)
- Oversees coordination of Club events within F&B and event departments
- Ensures the highest standards are achieved through adhering to proper operating procedures in all related areas of supervision
- Maintains close contact with members daily to ensure member satisfaction expectations are exceeded
- Oversees the resolution of member, guest and employee feedback and challenges in a timely manner
- Ensures direct report departments operate in accordance with all applicable local, state and federal laws
- Maintains relationships with police, fire, liquor control board and other governmental agencies as well as ensuring cleanliness and sanitation levels to Health Department always required standards
- Activates proper procedures when handling emergencies such as fires, accidents and breaches of security or house rules promptly and in person
- Maintains membership with the Club Managers Association of America and other professional associations
- Attending conferences, workshops and meetings to keep abreast of current information and developments in the field
Clubhouse Manager
Lost City Golf Club
01.2012 - 10.2022
- Monitor and ensure alcoholic beverage and other regulatory requirements are met
- Develop departmental objectives, budgets, policies, procedures, and strategies and meet or exceed specified goals
- Utilize computer programs to analyze forecast, cost, and revenue reports and decisions based on that information to ensure maximizing of profits
- Implement and monitor sanitation and cleaning schedules
- Greet members and guests and oversee actual service on a routine and random basis
- Serve as a member of the Club's management team and provide necessary reporting to department managers, General Manager, Controller, and Corporate Staff
- Maintain communication with senior managers to review operational and financial goals and inform them of any problems or unusual matters of significance
- Work closely with department leaders to ensure goals and objectives are continuously met or exceeded
- Monitor market trends and stay abreast of changes to remain relevant in the industry
- Provide updated information to the Accounting Department
- Inspect supplies, equipment, cleanliness, and organization of areas to ensure efficiency, organization, safety, sanitation, and cleanliness standards
- Responsible for equipment, maintenance schedules, and arranging for repairs
- Assist in service when necessary
- Expedite when needed
- Approve all product invoices before submitting them to the Accounting Department
Estate Manager
01.2014 - 03.2020
- Two properties, construction projects, maintenance and upkeep of properties, vacations, travel plans
Education
BBA - International Relations And European Studies
University of Spiru Haret
Romania01-2007
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Budget control
- Problem resolution
- Leadership and team building
- Team training and development
- Facility management
- P&L management
- Staff training and development
- Training and coaching
Certification
Leadership Principles CMAA Jonathan Club - 10/2022
Golf Management BMI CMAA - 05/2021
BMI1 Club Management, CMAA - 10/2019
BMI 3 General Manager/COO, CMAA - 10/2018
Certificate of Hospitality & Tourism Management, FAU - 04/2020
CPR- First Aid - Safe Serve Food Manager - 12/2024
Languages
English
Full Professional
Spanish
Professional Working
Romanian
Native or Bilingual
Timeline
Assistant General Manager
Delray Beach Club
11.2022 - Current
Estate Manager
01.2014 - 03.2020
Clubhouse Manager
Lost City Golf Club
01.2012 - 10.2022
BBA - International Relations And European Studies
University of Spiru Haret
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