Mihai Zaplaic
Dells,WI
Overview
2
2
years of professional experience
Work History
Retailer
Zara
Bucharest Romania
09.2023 - 06.2024
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
Bartender
Atlantis Summer
Buzau Romania
05.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Tessence Pub
Buzau Romania
05.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Economics - Marketing
Academy Of Economic Studies
Bucharest Romania06.2026
Skills
- Upselling strategies
- Goal-oriented mindset
- Customer Service
- Creativity and Innovation
- Friendly and Helpful
- Team Cooperation
Timeline
Retailer
Zara
09.2023 - 06.2024
Bartender
Atlantis Summer
05.2023 - 09.2023
Server
Tessence Pub
05.2022 - 09.2022
Bachelor of Economics - Marketing
Academy Of Economic Studies