Mihail Penney
Grande Aire Services
Rotonda West,FL
11
years of professional experience
Detail-oriented HVAC Technician with a proven track record in system diagnostics and repairs. Known for excellent problem-solving and customer-focused service, consistently achieving high client satisfaction ratings.
Work History
HVAC Technician
4 Years 8 Months- Performed routine maintenance on heating, ventilation, and air conditioning equipment to extend lifespan.
- Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
- Collaborated with team members to troubleshoot complex HVAC issues, enhancing service delivery efficiency.
- Lead trainer of new technicians on proper techniques for system diagnostics and repairs, fostering skill development.
- Performed maintenance and repair services on residential and commercial systems.
- Evaluated customer needs and provided tailored HVAC solutions, increasing client satisfaction ratings consistently.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Overnight Stocker
2 Months- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Assisted with unloading shipments, verifying accuracy of incoming merchandise against purchase orders.
- Collaborated with team to restock items during peak hours, enhancing customer shopping experience.
- Organized backroom inventory, maintaining cleanliness and accessibility for team members.
Warehouse Package Handler
1 Year 9 Months- Operated material handling equipment to efficiently move packages throughout facility.
- Inspected incoming and outgoing shipments for accuracy and quality assurance.
- Maintained organized inventory through effective sorting and labeling procedures.
- Collaborated with team members to optimize workflow and reduce processing times.
Dairy Associate
3 Years 11 Months- Operated dairy equipment to ensure product quality and safety standards.
- Conducted inventory checks to maintain stock levels of dairy products.
- Provided guidance to customers with product selection, enhancing shopping experience.
- Collaborated with team members to streamline product displays and promotions.
Education
Bachelor of Science - Marketing
NATE - HVAC
Associate of Science - Business Administration And Management
Skills
System troubleshooting
Customer education
HVAC system design
Client satisfaction
Team collaboration
Excellent problem solver
Attention to detail
Ability to collaborate with a team
Fedex Ground Purple Promise Award received in 2020
Recognized for going above and beyond during the COVID-19 pandemic by staying beyond scheduled hours to locate and process time-sensitive COVID-19 test kit shipments
Timeline
HVAC Technician
Grande Aire Services
01.2022 - CurrentRead More
Overnight Stocker
Lowe's
11.2021 - 01.2022Read More
Warehouse Package Handler
FedEx
12.2019 - 09.2021Read More
Dairy Associate
Market Basket
01.2016 - 12.2019Read More
Southern New Hampshire University
Bachelor of Science from Marketing
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Suncoast Technical College
NATE from HVAC
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Quinsigamond Community College
Associate of Science from Business Administration And Management
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