Mihila Mekonnen
Oakland,CA
Summary
Healthcare professional prepared for administrative roles within medical settings, bringing valuable experience in patient interaction and record management. Known for reliability in team settings and adaptability to dynamic healthcare environments. Proficient in managing patient information and ensuring smooth communication among medical staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Unit Clerk
Washington Hospital
11.2022 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Arranged discharges and patient transportations.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared admissions charts and scanned records.
Fulfillment Specialist
ABB Optical Group
08.2021 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives in a fast paced work environment
- Work with a small team to keep track of inventory and fix any problems in the distribution facility
- Stocked merchandise using a scanner and computer
- Inspect items for damages and report to the supervisor
- Communicate problems with other departments and supervisors
Computer Lab Monitor
SF State College Of Extended Learning
02.2015 - 12.2017
- Helped students schedule a time to use the computer lab
- Assisted faculty and students with troubleshooting
- Used excel spreadsheet to store data
- Greet students and guest and direct them appropriately
- Responsible for the security of Computer Lab equipment
- Provide excellent customer service and assistance
Hospital Intern
Kaiser Permanente
06.2011 - 07.2011
- Restocking medical carts in operating rooms, preparing IV bags for patients
- Shadowing Anesthesiologist and Anesthesia technicians
- Working with a team of interns to assist the Anesthesia department
- Learning about patient care and observing operations
Education
Bachelor of Arts - Psychology
California State University, East Bay
Hayward, CA12-2023
High School Diploma -
Berkeley High School
Berkeley, CA01.2013
Skills
- Bilingual English and Amharic
- Office reception
- Records Management
- Problem solving
- Time Management
- Preparing charts
- Documentation skills
- Organizational Skills
- Multi-line phone system
- Chart updating
- Replenishing inventory
- Medical terminology proficiency
- Microsoft Office Suite
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Unit Clerk
Washington Hospital
11.2022 - Current
Fulfillment Specialist
ABB Optical Group
08.2021 - Current
Computer Lab Monitor
SF State College Of Extended Learning
02.2015 - 12.2017
Hospital Intern
Kaiser Permanente
06.2011 - 07.2011
High School Diploma -
Berkeley High School
Bachelor of Arts - Psychology
California State University, East Bay
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