Mihindu Wijesekera

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Took approximately 5 to 10 reservations daily and 20-30 to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Collaborated with 2 to 4 servers to ensure smooth transitions between tables, minimizing wait times for guests.

• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Collaborated with 10 - 20 team members at a time to execute seamless catering events for clients.
• Coordinated closely with other staff members during events for smooth service delivery.
• Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.

Displayed respect to coaches, participants and parents to promote positive playing environment.

• Demonstrated flexibility with scheduling demands to accommodate varying match times at different locations across the region.
• Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
• Eliminated favoritism by adhering to established rules and calling games fairly.
• Facilitated smooth transitions between game periods with timely execution of pre-game, halftime, and post game procedures.
• Enforced sportsmanship and and promoted focus on learning gameplay, rules and techniques.
• Managed 4 to 5 games daily with high efficiency ensuring each game was able to start on time and end at the according time.