Summary
Overview
Work History
Education
Skills
Work Availability
Givingback
Timeline
Hi, I’m

MIHIR PATEL

Norcross,GA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Experienced customer-oriented general manager with a proven track record of driving revenue growth and expanding profit margins over a span of 20 years. Adaptable and thriving in high-pressure environments, consistently delivering on multiple projects within tight deadlines. Recognized as a meticulous leader and strategic planner, leveraging comprehensive managerial skills to provide vision and motivation to teams.

Overview

22
years of professional experience

Work History

Indore Oil Company

General Manager
11.2002 - 12.2023

Job overview

  • Led and directed daily operations of wholesale and retail fuel business catering to over 50 outlets
  • This involved collaborating actively with major brands like Chevron, Texaco, and Citgo to develop and implement successful marketing and product placement strategies
  • This collaborative approach resulted in 30% sales increases, demonstrating ability to provide insightful counsel and support strategic decision-making
  • Leveraged multiple skills to facilitate expansion of company franchise network and nurture growth of existing businesses
  • This involved overseeing pivotal tasks like evaluating franchise agreements, devising comprehensive business growth strategies, and proactively sourcing new opportunities
  • Collaborated closely with aspiring franchisees, crafting tailored approaches to foster business expansion and guarantee prosperity of new franchise outlets
  • Mentored entrepreneurs from diverse backgrounds, equipping them with knowledge and tools essential for owning and operating successful retail convenience store and gasoline station business
  • Leveraged effective communication skills to advise senior management on technology requirements for process improvements, overseeing successful implementation of innovative technologies to enhance daily operations
  • Directed end-to-end branding projects ensuring adherence to quality standards and alignment with supplier and organizational requirements
  • Analyzed, recommended, and helped implement technology-based improvements such as Gilbarco or Verifone related hardware and software upgrades
  • Prioritized tasks, met deadlines, and delegated responsibilities efficiently, ensuring smooth operation of business
  • Held full accountability for Profit and Loss (P&L), leveraging financial expertise to analyze operating statements, budget effectively, and ensure optimal resource management
  • Led and managed team of managers and employees, ensuring effective communication, coordination, and performance across all levels
  • Responsible for full cycle of talent management, including hiring, evaluating employee performance, and making termination decisions
  • Developed and implemented training programs for managers to train employees effectively
  • Created and enforced company policies and procedures to ensure consistency, compliance, and operational excellence
  • Conducted regular performance evaluations, provided constructive feedback, and implemented development plans to foster growth and improvement within team.

Indore Oil Company

Sales Manager
08.2001 - 11.2002

Job overview

  • Orchestrated successful acquisition and sale of 36-unit convenience store chain, driving annual sales growth from $10 million to over $100 million
  • Provided leadership, mentoring, and guidance to direct reports and supported professional development of all convenience store operations personnel
  • Maximized profits and assets while being responsible for both short- and long-term planning, including budgeting, goal setting, and team development
  • Actively supported talent growth and participated in talent evaluations by offering constructive feedback and making recommendations for development and promotional decisions
  • Conducted cold calls and negotiations with convenience store owners, successfully converting existing stores to company's brand offerings
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Developed branding proposals for new sites and crafted retention agreements for existing convenience stores with gasoline, all aimed at maximizing earnings
  • Reviewed attorney-prepared contracts, offered modifications, and attended closings as part of conversion process.

Education

Georgia State University
Atlanta, GA

Bachelor's Degree of Management in Business Administration from Business Management
08.1991

Skills

  • Microsoft Word
  • Excel
  • Power Point
  • FuelSmart
  • Dynamics
  • QuickBooks
  • Bookworks
  • Seasoned Leadership
  • Strategic Growth Planning
  • Team Leadership & Collaboration
  • Effective Communication Strategies
  • Financial Management & P&L Accountability
  • Process Optimization & Improvement
  • Customer-Centric Business Approach
Availability
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Givingback

StandUp For Kids – Volunteer/Mentor Ending the cycle of homelessness for youth ages 14 to 22. I volunteer with youth as they are the next generation. I help with mentoring and guiding kids to a better life. We help with clothing, food, life skills and more and spend time with these homeless youth so they know they are of value, and they matter.

Timeline

General Manager

Indore Oil Company
11.2002 - 12.2023

Sales Manager

Indore Oil Company
08.2001 - 11.2002

Georgia State University

Bachelor's Degree of Management in Business Administration from Business Management

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