Nikita Mohta

Manage day-to-day execution of e-fulfilment operations across two departments within an automated fulfilment network.

• Maintain inventory accuracy and unit integrity by developing and enforcing accuracy standards.

• Evaluate and track service level, productivity, and accuracy metrics; perform root-cause analysis, and corrective actions.

• Execute dynamic staffing plans to meet productivity, cost, and on-time fulfillment goals across multi-shift operations.

• Partner with cross-functional teams to resolve operational issues and improve service efficiency.

• Oversaw daily retail operations and inventory planning for a high-traffic student market.
• Reduced stockouts by 25% through the development of real-time tracking systems and restock processes.
• Mentored new hires and optimized workflows, improving shift efficiency by 30%.
• Analyzed sales performance to inform item placement and reduce food waste.
• Promoted twice in under one year for leadership and execution.

• Built forecasting models using historical sales and inventory data, improving demand accuracy by 20%.
• Created and maintained reporting dashboards for daily production and stock levels across three departments.
• Analyzed SKU-level movement data to identify trends and optimize stock allocation across warehouse sites.
• Spearheaded departmental performance reviews, presenting insights and strategic recommendations to leadership.
• Led transition to new reporting templates by collaborating with IT and cross-functional teams.

• Managed data collection and weekly reports for donor engagement and marketing campaign analysis.
• Developed promotional strategies for education-based fundraising campaigns using audience insights.
• Increased online engagement by 40% through targeted messaging and A/B testing.