Banking Professional with expertise in the timely and accurate analysis, processing, and underwriting of SBA (Small Business Administration) 7(a) and SBA 504 loans, and execution of interrelated administrative concerns. Background includes reconciliation and reporting of accounts receivable, as well as successful collection of delinquent funds from B2B (Business-to-Business) accounts. A productive, quality-oriented team member demonstrating strong organizational skills and a positive approach to problem issues. Competencies include:
Credit analysis
Document / file preparation
Quality control of loan documentation
Customer Service
Accounts Receivable
Risk reduction
Site (property) analysis
Post-close audits
Retention of existing business
Recovery / expediting of outstanding debt.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Shiv Sai Hospitality Inc
09.2015 - Current
Overseeing day-to-day operation of the business.
Manage all guest concerns, marketing of the hotel, accounts receivables/payables, hiring/firing of employees, making sure the business is well maintained, communicate with corporate office of the brand with new updates.
Partner
Duttakrupa, Inc. d/b/a Birmingham Motor Court
06.2000 - 07.2019
Co-established and facilitated in the operation of a small lodging business.
SBA Post Close Loan Review
Regions
01.2013 - 07.2015
Reviewed loans that were closed in SBA area. Monitored and tracked the status of outstanding audit exceptions.
Facilitated in coordinating file reviews with the bank auditors, federal and state examiners.
Facilitated in coordinating quarterly audit meetings to discuss the status of audit exceptions and noted any problem areas.
Ensured the loans had been closed in compliance with the standard operating procedures of the SBA and Bank credit policies.
Set ticklers for loans at closing to be audited in 90 days.
Inputted, tracked, and cleared audit exceptions in the SBA audit tracking database.
Set ticklers to follow up on loans that were audited and sent reminder correspondence to the appropriate staff member to clear audit exceptions.
Filed documentations provide to clear exceptions in electronic loan files.
Assisted members within the Underwriting, Process/Packaging, Liquidation, Portfolio Management, and Audit departments as required.
Coordinated with Liquidation department in preparation of purchase guaranty request to SBA
Loan Collector
Unity Bank
12.2009 - 01.2012
Made customer collection calls; documented and followed-up on calls.
Reviewed delinquency reports.
Verified payments have been made.
Processed delinquent loan payments.
Issued default and demand notices.
Prepared monthly delinquency report.
Recommended loan for non-accrual, documented recommendations
Reviewed, documented, and resolved loans with non-monetary defaults, e.g. tax, insurance, and documentation defaults
Implement security measures to protect bank/customer assets against fraudulent activity.
Performed clerical duties including preparation of files to be sent to outside counsel.
Personal Banker
Unity Bank
12.2008 - 12.2009
Communicated with and profiled customers to assess their individual requirements/financial objectives.
Introduced and cross-sold to fullest advantage, a broad range of bank products: IRA's, CD's, and residential and commercial mortgages, including home equity, refinances, and SBA 7(a) loans.
Assigned appropriate scores to potential SBA 7(a) borrowers, based upon classification of their businesses and nature of transactions (cash, check, credit cards, money orders, wire transfers, and/or cash cashing services).
Referred pre-qualification for SBA 7(a), commercial, and mortgage loan applications to credit analysts, in accordance with internal policies and applicable banking regulations.
Conducted site visits for the properties of SBA 7(a) clients.
Maintained CSA cash box within limits and guidelines.
Opened, closed, and assisted bank patrons with transactions involving their deposit, savings, and checking accounts. Recorded debits and credits (deposits and withdrawals) against customer accounts.
Project a positive, professional image of the bank in responding to customers' inquiries, including researching and resolving problems in person and via telephone and email.
Implement security measures to protect bank/customer assets against fraudulent activity.
Junior Credit Analyst
Unity Bank
08.2005 - 10.2008
Compiled and analyzed financials, TRW reports, and credit references reflecting financial histories of potential SBA 7(a) and SBA 504 clients, including bad debt, liens, and other unfavorable judgments against clients.
Sourced third-party providers of real estate appraisal and environmental (radon, termite, etc.) services. Ordered appraisals to evaluate properties.
Determined degree of risk involved in underwriting SBA 7(a) loans valued at $350,000 or less per mortgage.
Exercised authority to pre-approve or deny loans, consistent with Federal banking mandates.
Drafted and dispatched correspondence to clients, stating the bank’s commitment to underwrite loans.
Expedited formal loan authorizations: created files concerning borrowers' assets, income, and completed property appraisals. Performed quality control to assure completeness and accuracy of loan papers and located all outstanding documents within specified deadlines.
Prepared and filed SBA 7(a) authorizations detailing loan data. Prepared and filed PLP/EXP numbers.
Maintained systematic record keeping procedures of all loan documentation.
Provided superior levels of service to clients on a consistent basis, including negotiating more favorable lending rates to retain the business of customers attracted to competing banking institutions.
Conducted field visits of properties scheduled for foreclosure. Photographed properties and communicated with loan holders and offered assistance in improving their finances/circumstances. Ascertained appropriate exit strategies; interfaced with legal counsel, as required.
Produced various reports to support management's decision-making process, and organized loan packages for submission to the Board of Directors.
SBA Loan Processor
Creaton Consultants, Inc.
10.1998 - 05.2000
Processed and structured SBA 7(a) and SBA 504 loans for approval and executed all administrative functions associated with those responsibilities.
F&b Controller at Crowne Plaza Ahmedabad City Centre By IHG Hospitality Company (Shiv Satya hotel Pvt Ltd)F&b Controller at Crowne Plaza Ahmedabad City Centre By IHG Hospitality Company (Shiv Satya hotel Pvt Ltd)