Summary
Overview
Work History
Education
Skills
Timeline
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MIIA DAVILA

Sugar Hill,GA

Summary

Claims Adjuster with 10+ years of experience proving a superior level of customer service, known for exceptional analytical, communication and organizational skills. ensuring accurate and efficient claim processing. Committed to building a distinguished career by leveraging problem-solving expertise and a passion for delivering outstanding service with integrity, honesty and ethics.

Overview

8
8
years of professional experience

Work History

P &D Driver

Southeastern Freight
06.2019 - 10.2024
  • Verified daily inventory loads against billing, ensuring accuracy and compliance
  • Obtained and maintained proper delivery authorization and pick up documentation, streamlining operations
  • Conduct vehicle inspection, managing the loading and unloading cargo and ensuring the accuracy and compliance of transport documents

Line Haul Driver

YRC Freight
05.2018 - 05.2019
  • Operate tractor-trailer combinations, including doubles and straight truck
  • Ensured accurate delivery and pick-up documentation, improving operational efficiency
  • Independently make decisions related to customer concerns and develop solutions, enhancing service satisfaction
  • Adapted rapidly to changing conditions or situations during transit, demonstrating flexibility when faced with unforeseen challenges or obstacles enroute.

Customer Service Representative

LiNA Medical
07.2016 - 03.2018
  • Processes purchase order to fulfill customer orders, including packaging, shipping, and Inventory count
  • Managed customer interactions via phone, resolving inquiries and complaints efficiently
  • Maintain a high volume of calls, shipping, billing, and inventory management, maintaining accurate records
  • Established new accounts in Ax system, processed daily invoicing in order confirmation
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, product returns or comments

Education

Certification - Auto & Property

State Farm
08.2024

License -

All-Lines Adjuster
Florida
08.2024

License -

Adjuster-Casualty, Adjuster-Property
Georgia
07.2024

PLG Insurance Training
Smyrna
04.2024

Chattahoochee Technical College
Acworth
04.2018

Skills

  • Communication skills
  • Customer Service
  • Analytical Skills
  • Organizational skills

Timeline

P &D Driver

Southeastern Freight
06.2019 - 10.2024

Line Haul Driver

YRC Freight
05.2018 - 05.2019

Customer Service Representative

LiNA Medical
07.2016 - 03.2018

Certification - Auto & Property

State Farm

License -

All-Lines Adjuster

License -

Adjuster-Casualty, Adjuster-Property

PLG Insurance Training

Chattahoochee Technical College

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MIIA DAVILA