Mijon Mcdowell
Buisness Management
Crowley,TX
Summary
Motivated HR Tax Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs. Motivated Management Trainee eager to learn all aspects of [Tax] business while further developing advanced excellent abilities. Dedicated leader, problem-solver and team manager with 4 years of experience in [Tax HR Management.
Overview
25
25
years of professional experience
Work History
HR Manager & Recruiter
Tax Office Of ABC
Fort Worth, TX
01.2016 - 04.2022
- Tax Service |, Responsible for income tax preparation for individuals and companies, Managed team Members
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Prepared simple and complex tax returns for individuals by using knowledge of federal, state and local tax codes and publications
- Handled cash, check and credit transactions, performed daily accounting and book keeping activities for branch office
- Managed branch front office, handled telephone and walk-in inquiries and setup appointments for clients Streamline office network to make information more accessible Utilize QuickBooks to record expenses and payroll for business clients Oversee various areas of human resources, to include; management development, employee relations, training, onboarding, safety, security and record keeping
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
Benefit Verification Coordinator Team Leader
Amgen
Fort Worth, TX
02.2022 - Current
- Taking calls and outreach from health care professionals (HCPs) and entering data into supporting systems to initiate enrollment of new and existing patients Initiating benefits verification by reviewing patient data and insurance material, including identifying missing information and following up with points of contact to resolve information gaps Verifying benefits for each assigned patient case and documenting any requirements for reimbursement including copays, coinsurance, utilization management requirements, qualifications / restrictions, and prior authorization requirements Initiating subsequent actions (e.g
- Prior authorizations, appeals, travel & appointments) Monitoring and advising on potential delays or pended cases, and identifying and documenting lessons learned and potential leading practices resulting in shorter processing times or higher success rates Supporting new initiatives and process enhancement activities (e.g
- End user testing of new system features and supporting technology) Understanding and adhering to, government regulations and company policies.
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted with new hire processing and existing training programs.
- Worked with colleagues to create prototypes for designs and training materials.
- Supported office business development and customer service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Reimbursement Specialist
CAREMETX
02.2004 - 12.2021
- Provided assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications
- Conducted benefit investigations, verify insurance benefits for patient and physicians' office and submit and obtain prior authorization as required by payer
- Obtained recertification for cases requiring extended treatment/coverage beyond the expiration of original approval
- Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file
- Completed and submits all necessary insurance forms in a timely manner as required by all third party payors for prior authorizations
- Tracked and follow up on prior authorization request
- Provides exceptional customer service to internal and external customers
- Resolved any customer requests in a timely and accurate manner; escalates complaints.
Education
Bachelor of Science - Buisness Management
WGU
10.2022 - 11.2022
High School Diploma -
Crowley High School
8 2009 - 5 2011
Skills
Microsoft OfficeHR Management
Succession planning
Compensation and benefits
Benefits and compensation management
Performance management
HR processes
Training programs
Recruitment
Talent management
Team Building
Records management
Recordkeeping
Benefits administration
Training and mentoring
Microsoft Office proficiency
Payroll coordination
Personnel recruitment
Company organization
CRM
Staff education and training
Technical Support
POS systems expert
Report preparations
Staff Management
Business administration
Additional Information
- , Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Bachelor of Science - Buisness Management
WGU
10.2022 - 11.2022
Benefit Verification Coordinator Team Leader
Amgen
02.2022 - Current
HR Manager & Recruiter
Tax Office Of ABC
01.2016 - 04.2022
Reimbursement Specialist
CAREMETX
02.2004 - 12.2021
High School Diploma -
Crowley High School
8 2009 - 5 2011