Mika Angela Basilio
Anchorage,AK
Summary
Proven team leader at Kohls Corp, adept in enhancing customer satisfaction and mentoring junior staff for professional growth. Skilled in kitchen equipment operation and maintaining sanitation standards. Demonstrates exceptional cooking abilities and communication skills, contributing to increased efficiency and safety in food preparation.
Overview
8
8
years of professional experience
Work History
Kitchen Helper
Denali Universal Services
07.2024 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Making food preparation and plating with precision
- Operated standard kitchen equipment with focus on safety and sanitation.
- Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
Team Leader, Sales Operations
Kohls Corp
08.2023 - 07.2024
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Boosted team performance by implementing efficient sales strategies and techniques.
Cook
Yama Sushi
02.2022 - 02.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Kitchen Helper
Triple J Enterprises
02.2017 - 02.2021
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
Culinary Arts -
Northern Mariana Trade Institute
Northern Mariana Island2017
Criminal Justice -
Northern Marianas College
Northern Mariana Islands2020
Skills
- Food handling
- Chef support
- Kitchen equipment operation
- Cooking
- Sanitation procedures
- Knife skills
- Food safety practices
- Cross-contamination prevention
Timeline
Kitchen Helper
Denali Universal Services
07.2024 - Current
Team Leader, Sales Operations
Kohls Corp
08.2023 - 07.2024
Cook
Yama Sushi
02.2022 - 02.2024
Kitchen Helper
Triple J Enterprises
02.2017 - 02.2021
Culinary Arts -
Northern Mariana Trade Institute
Criminal Justice -
Northern Marianas College
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