Mika Burtner
Austin
Summary
Enthusiastic professional skilled in effective communication and program planning. Demonstrated success in creating engaging activities for children while maintaining a safe and welcoming atmosphere. Committed to fostering positive relationships with parents and children.
Overview
5
5
years of professional experience
Work History
Kids Club Associate
Omni Barton Creek Resort & Spa
Austin
09.2022 - 12.2025
- Supervised kids' activities promoting teamwork and social skills.
- Assisted in planning engaging programs for children's entertainment and education.
- Ensured safe environment by monitoring children's behavior during activities.
- Communicated with parents about schedules, events, and children's progress.
- Managed supplies and equipment for arts, crafts, and games.
- Collaborated with team members to create a welcoming atmosphere for children.
- Implemented safety protocols to maintain a secure space for all children.
- Supervised children in the play area at all times to ensure safety regulations were followed.
- Assisted with check-in and check-out procedures for members and guests.
- Provided quality customer service to children and parents.
- Responded promptly to inquiries from customers regarding Kids Club services or policies.
- Maintained a clean and organized environment throughout the facility.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Ensured that all equipment was used safely by teaching proper techniques to participants.
- Administered first aid treatment when necessary during emergencies within the facility.
- Created daily reports on attendance numbers and activities conducted in the club.
- Assisted in resolving any complaints received from customers in a professional manner.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
After-School Program Assistant
Eanes Independent School District
Austin
08.2020 - 04.2022
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Assisted with daily program activities for students in after-school programs.
- Communicated effectively with parents regarding student progress and behavior.
- Maintained an inventory of supplies used for after-school activities.
- Recorded details on student arrival and departure times and methods, releasing young students only to known parents or caretakers.
- Monitored student behavior to ensure a safe environment.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Maintained organized and clean classroom and play areas.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Education
Some College (No Degree) - Liberal Arts
Austin Community College
Austin, Texas, TXSkills
- Team building
- Effective communication
- Program planning
- Child supervision
- Behavior management
- Customer service
- AED/CPR/First Aid certified
- Conflict resolution
- Safety protocols
- Behavior monitoring
Timeline
Kids Club Associate
Omni Barton Creek Resort & Spa
09.2022 - 12.2025
After-School Program Assistant
Eanes Independent School District
08.2020 - 04.2022
Some College (No Degree) - Liberal Arts
Austin Community College