Mika Clark
Chickamauga,GA
Summary
At Eldridge Service Company, I spearheaded initiatives that surged net profits, leveraging my expertise in P&L management and relationship building. As a dynamic leader and efficient multi-tasker, I enhanced sales, customer loyalty, and team performance, exceeding growth targets through strategic planning and operational excellence.
Overview
13
13
years of professional experience
Work History
General Manager
Eldridge Service Company
07.2023 - Current
- Managed a team of 37-40 full time employees and a additional 10-12 subcontractors.
- Budgeted for a 14% growth increase in 2024 and currently exceeding that growth goal by 10% while exceeding net profit goals.
- Increased the company's net profit by 8% from Q1/Q2 to year end in 2023.
- Was awarded the company's three largest contracts in the history of the business for 2023-2024.
- Currently have a 22% growth in the commercial installation and service business in 2024.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Project Estimator/Salesperson
Eldridge Service Company
05.2019 - 07.2023
- Exceeded sales goals by 18-24% in the four years of sales.
- Increased the company's commercial install business by 40% in my 4 years of sales.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Conducted post-project evaluations to determine areas for improvement in future estimations.
- Utilized advanced estimation software to increase efficiency and precision in the estimation process.
- Developed strong relationships with suppliers, resulting in better pricing on materials without compromising quality.
Assistant Estimator
Eldridge Service Company
06.2017 - 04.2019
- Supported project management teams by tracking actual costs against estimated values to identify areas for improvement.
- Assisted in the development of comprehensive bid packages to secure new projects and expand company portfolio.
- Facilitated accuracy in estimating efforts through regular communication with subcontractors and suppliers regarding pricing trends and availability of materials.
- Assisted the owner & sales personnel with takeoff's, bid due dates and vendor pricing.
- Communicated with contractors and homeowners with expected start dates and completion dates.
Installer Helper and Service Technician Helper.
Eldridge Service Company
06.2011 - 05.2014
Education
Bachelor of Science - Business Administration
The University of Tennessee - Chattanooga
Chattanooga, TN05.2019
Skills
- Problem Resolution
- Sales Analysis
- Networking abilities
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Staff Management
- Customer Relations
- Relationship Building
- P&L Management
Timeline
General Manager
Eldridge Service Company
07.2023 - Current
Project Estimator/Salesperson
Eldridge Service Company
05.2019 - 07.2023
Assistant Estimator
Eldridge Service Company
06.2017 - 04.2019
Installer Helper and Service Technician Helper.
Eldridge Service Company
06.2011 - 05.2014
Bachelor of Science - Business Administration
The University of Tennessee - Chattanooga
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