Mika Cooper
New York/Bronx,NY
Summary
Patient-oriented Physical Therapist Aide offering exceptional communication, multitasking and organizational abilities. Expertise in manual therapy techniques, patient evaluations and screening and treatment evaluations. Provides patients with various treatment modalities and therapeutic exercises to reduce pain and improve mobility.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
SPEAR Physical Therapy
03.2023 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enforced safety procedures with all patients.
- Maintained supply inventory by placing orders when supplies ran low.
- Coordinated daily activities of patients to support them in their individual care programs.
- Worked with patients from age 16 to 88.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
- Recorded patient status in progress notes.
- Improved patient mobility using passive and active therapeutic exercises.
- Provided treatment to patients suffering from sports-related injuries to prevent loss of sensitivity as well mobility.
- Moved patients too and from treatment areas, providing standing support or utilizing wheelchairs.
- Cleaned therapy areas and set up any necessary equipment.
Retail Sales Associate
Sprint
02.2017 - 04.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
Education
Associate of Applied Science - Nursing
Bronx Community College of The City University of New York
The Bronx, NY06.2026
Skills
- Body Mechanics
- Patient Screening
- Assisting Patients
- Office Supplies and Inventory
- Patient Care and Physical Therapy
- Preparing Patients for Treatment
- Home Exercise Programs
- Supporting Daily Living Needs
- Safety Management
- Range of Motion Exercises
- Customer Communication
- Teaching Exercises
- Filing Paperwork
- Trauma Recovery
- Medical Terminology
- Patient Medical Histories
Certification
- CPT - Certified Personal Trainer
Timeline
Physical Therapy Aide
SPEAR Physical Therapy
03.2023 - Current
Retail Sales Associate
Sprint
02.2017 - 04.2020
Associate of Applied Science - Nursing
Bronx Community College of The City University of New York
- CPT - Certified Personal Trainer
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