Mika Miranda
Dallas
Summary
Dynamic and people-driven logistics and operations leader with a proven track record of improving efficiency, safety, and associate performance in high-volume distribution environments. Adept at cross-functional communication, system monitoring, and process optimization to achieve facility goals. Skilled in coaching teams, data analysis, and maintaining operational integrity aligned with Walmart’s core values of excellence and service.
Overview
11
11
years of professional experience
Work History
Automation Control Center Operator
Walmart PDC 8348
09.2024 - Current
- Provide administrative and operational support within the Automation Control Center, ensuring smooth coordination between logistics systems, associates, and leadership teams.
- Monitor and analyze system data across multiple platforms to maintain accurate operational flow and resolve workflow discrepancies in real time.
- Collaborate with cross-functional teams including maintenance, operations, and quality assurance to ensure system efficiency.
- Review help desk tickets across all sites for tracking to determine gaps in knowledge to create AWI/Process mapping.
- Demonstrate accuracy, discretion, and attention to detail while adhering to Walmart’s standards for safety, compliance, and operational excellence.
General Manager Assistant
Walmart PDC 8348
03.2023 - 09.2024
- Coordinated calendar management for General Manager and conference rooms to optimize time management and resource allocation.
- Maintained accurate records and documentation for compliance and audit readiness.
- Coordinated travel management for managers and associates. Aided to support managers and associates during emergency situations.
- Prepared and reconciled monthly expense reports, maintaining financial efficiency within the department.
- Implemented office procedures to enhance operational efficiency and streamline workflows. Creating a handbook with process documentation for GMA role.
Building Administrator
Bed Bath & Beyond Fulfillment Center
05.2018 - 03.2023
- Supported communication and collaboration across departments to optimize workflows and engagement.
- Led onboarding and training initiatives for new employees, ensuring compliance with logistics standards.
- Analyzed operational data to identify root causes, implemented corrective actions, and enhanced facility performance.
- Processed and reconciled expense reports, maintaining financial accuracy and compliance.
Earlier Career Experience
Bed Bath & Beyond, WinCo Foods
01.2015 - 01.2018
- Progressive leadership and administrative roles in retail and logistics operations at Bed Bath & Beyond and WinCo Foods, focusing on team supervision, safety, and process improvement.
Education
Certificate of Proficiency - Medical Assisting
Lower Columbia College
Longview, WASkills
- Leadership & People Development
- Operational Planning & Execution
- Process Improvement & Root Cause Analysis
- Performance & Productivity Management
- Logistics & Supply Chain Operations
- Safety & Quality Compliance
- Strategic Communication & Collaboration
- Microsoft Office & Data Analysis
- Budgeting, Reporting & P&L Oversight
Timeline
Automation Control Center Operator
Walmart PDC 8348
09.2024 - Current
General Manager Assistant
Walmart PDC 8348
03.2023 - 09.2024
Building Administrator
Bed Bath & Beyond Fulfillment Center
05.2018 - 03.2023
Earlier Career Experience
Bed Bath & Beyond, WinCo Foods
01.2015 - 01.2018
Certificate of Proficiency - Medical Assisting
Lower Columbia College
LEADERSHIP & ENGAGEMENT
- Implementing Associate of the Month Program | Walmart
- Internal Branding Supply Chain Leader | Walmart
- Internal Branding Fulfillment Center Leader | Bed Bath & Beyond
- Building Engagement Leader | Bed Bath & Beyond
- Safety Committee Co-Chair | WinCo Foods
- Employee Association Committee Co-Chair | WinCo Foods