Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation.
Overview
7
7
years of professional experience
Work History
Quality Assurance and Quality Control Manager
Lexington Brewing And Distilling Company
01.2019 - Current
Performed root cause analysis to identify and resolve quality issues and defects.
Conducted risk assessments to identify and mitigate potential quality issues.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
Created and maintained quality management systems to align with industry standards.
Monitored staff organization and suggested improvements to daily functionality.
Inspected products and worker progress throughout production.
Implemented new quality assurance and customer service standards.
Determined quality department standards, practices, and procedures.
Specified quality requirements of raw materials with suppliers.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Maintained and oversaw testing and tasting of all product retention samples
Inspected laboratory equipment to maintain good working condition for optimal results.
Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Collaborated with other departments to implement new software (Whiskey Solutions, Orchestrated Beer)
Developed and implemented new protocols to follow TTB guidelines.
Prepared for TTB audits.
Developed documentation for international shipping based on countries guidelines.
Developed and monitored clean up of infected system.
Quality Assurance Technician
Lexington Brewing And Distilling Company
12.2016 - 01.2019
Performed thorough inspections of incoming materials and outgoing products.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
Inspected finished products for overall quality and adherence to TTB specifications.
Routinely conducted proof and ABV testing using distillations and Anton Paar Density Meter
Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
Addressed non-conformance issues, pausing production to correct errors.
Educated employees on specific QA standards and confirmed maintenance of standards.
Updated inspection journals and daily summary logs with quality-related data.