Mikaalai Earley
Worthington,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Quality Assurance Analyst
Sam's Club
Groveport, Ohio
07.2022 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
Owner/Operator
MIKAALAI'S DAYCARE SERVICES
Worthington , Oh
01.2006 - Current
- Provide safe learning and nurturing environment for children to progress mentally and socially
- Supervised/directed children in daily activities which enhanced knowledge and motor abilities
- Conducted/facilitated learn & play environment with the aim of fostering self esteem/confidence in children 6 weeks to 12 years of age.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Inbound Sales/Sales Lead/Trainer/Supervisor
TIME WARNER CABLE
01.2010 - 01.2018
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Trained, coached, and mentored new sales associates for maximum performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Warehouse Shipping Clerk
Kroger's/Ralph's
Delaware, Ohio
01.2010 - 01.2015
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Conducted/facilitated customer service on shipping dock by processing paper work for truckers and customers for delivery to stores.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Science - DUAL DEGREE: Biology/Psychology
Ohio State University
12.2024
High School Diploma -
Marion Franklin High School
06.2000
Skills
- Detailed Oriented- keen eye for details and mistakes
- Negotiator- able to diffuse muddled situations by implementing proper protocol and effective communication skills
- Professional- adhere to professionalism and mannerism of company
- Team Player- understand and encourage all valuable assets of individuals
- Excellent Communication
- Adaptability and Flexibility
- Personable- work well with people of all backgrounds/diversities
- Ethical- uphold all company policies and enact company beliefs
- Analytical- recognize problems and provide effective solutions
- Driven- always from start to finish
- Brand Awareness
- Operational Efficiency
Affiliations
- Tribeta National Honors Society
- Pre-Professional Club
- Student Leadership
- American Chemical Society
Qualifications Summary
Highly motivated Administrative Professional with exceptional organizational skills and very systematic approach to responsibilities; exemplary abilities in managing multiple demands simultaneously. Exceedingly flexible and adaptable to changing organizational needs. Effective problem-assessment and problem-solving skills; strong communication and editorial skills. Vastly educated in diverse communications with cross cultural environments. Accomplished in the communication of effective interdepartmental coordination/communication. Key skill areas include word processing, scheduling, planning, data entry, typing abilities as well as extensive experience customer relations.
Volunteer Experience
- GOODWILL INDUSTRIES, Student Coach, Provided students with after school activities including help with homework in all areas of studies
- MEALS ON WHEELS, Assistant, Helped in the delivery of food services to the elderly and disabled
- HABITATS FOR HUMANITY, Team Assistant, Worked with other college students in the building/development of homes for those in need
- STARR ELEMENTARY, Teacher Assistant, Worked side by side with autistic children, helping children to develop to furthers potential
Timeline
Quality Assurance Analyst
Sam's Club
07.2022 - Current
Inbound Sales/Sales Lead/Trainer/Supervisor
TIME WARNER CABLE
01.2010 - 01.2018
Warehouse Shipping Clerk
Kroger's/Ralph's
01.2010 - 01.2015
Owner/Operator
MIKAALAI'S DAYCARE SERVICES
01.2006 - Current
Bachelor of Science - DUAL DEGREE: Biology/Psychology
Ohio State University
High School Diploma -
Marion Franklin High School