Mikael Kebede
Atlanta,GA
Summary
Business is my passion and sales is how I thrive . Have been in sales for over 8 + years with the last 3 years being in logistics & SaaS . Have worked on all fronts when it comes to sales : retail , fundraising , telemarketing , B2B , B2C , MLM , E- commerce, social media marketing and much more . From Mid and low ticket items to closing on high ticket items as well as negotiating and finalizing large 5 & 6 figure contracts . Known for my mindset, character & work ethic which always speaks for itself . Always aspiring to inspire & adding value . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented manager with distinguished experience in several industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SaaS Account Executive
Emergetechinc
Atlanta , GA
07.2022 - Current
- Sourcing business opportunities, closing on bids , spots and contracted deals while managing relationships & introducing new technology and software to the market place.
- In addition also directly responsible for the preservation, expansion as well as onboarding of all carriers base.
- Daily Goals
- Unearth new carrier sales opportunities through networking and turn them into potential partnerships and utilize these partnerships by providing carrier direct rates to customers and covering shipments
- Worked with carriers helping navigate Emerges software platform, ie
- Accepting tenders, assigning tracking, actively quoting.
- Present products to prospective carriers
- Remain in frequent contact with carriers in responsibility to understand their needs
- Negotiate agreements and keep records of sales and data
- Targeting minimum 10 or more shipments per day average (monthly scale)
Logistics Account Executive
Total Quality Logistics
Atlanta , GA
11.2020 - 07.2022
- Responsible for planning, organizing, directing ; managing and evaluating all supply chain/logistics operations.
- Worked with internal and external teams to ensure accurate shipping and delivery schedule for new and existing products
- Developed integrated logistics management systems, collaborating with other departments, including sales, marketing, order management accounting and shipping.
- It involves performing analysis, overall budgeting /expenses for logistics operations and determining most cost-effective and efficient means of transportation services
- Logistics executives are responsible for all direct day-to-day operations to ensure achievement of cost, productivity, or accuracy, or timeliness objectives of multiple departments, as well as manage logistics personnel and systems.
- Working together with logistics planners to forecast demand in their markets and build logistics plans to guarantee availability of products or services, and streamline processes and flow of goods from point of order to delivery.
- Responsible for providing uninterrupted flow of materials, supplies, and services to meet customer demand.
- Negotiating pricing, driving improvements in supplier performance, and evaluating all viable sources of supply with goals of minimizing costs and meeting budget constraints
- It also involves monitoring all production inventory quantities, helping to maintain planned Inventory
- Stock levels and inventory tracking spreadsheet, and providing monthly report of inventory valuation and silver mass balance to management
- Improving / ensuring that there is constant undeniable & supportive / productive working relationships with vendors and other departments.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Account Executive
Clutter
01.2019 - 12.2019
- Maintained consistent sales by developing and deepening positive customer connections.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Expanded retail operation through successfully developing with storage facilities.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Assisted senior leadership with executive decision-making process.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Business Sales Executive
SLRC
06.2018 - 06.2019
- Calculated sales commission for sales team of 25 representatives.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Exceptional computer skills
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Account Executive
Compare Business Systems, Inc
01.2016 - 09.2017
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Prepared and deliver customer sales quotes.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Met or exceeded sales, customer service and loyalty program standards.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Demonstrated consistent track record of overachieving sales quotas.
- Developed, maintained and utilized diverse client base.
- Completed daily outbound calls, up to 3 hours per day.
- Developed and monitored account management processes, such as management inspections, reward and recognition and quality improvement.
Education
Self Education
No Degree - BA
Santa Monica College
Santa Monica, CACypress College
Cypress, CASkills
- Account Acquisition
- Strategic Networking
- Business Development
- Customer Needs Assessments
- New Business Opportunities
- Territory Management
- Lead Generation
- Social Media Marketing
- Prospecting and Cold Calling
- Account Development
- Visiting Locations
- Consultative Sales Approach
- Past Due Account Management
- Investigation of Claims
- Media Integration
- Sales Program Creation
- Account Management
- High Impact Proposal Presentations
- Providing Feedback
- Service Optimization
- Customer Order Management
- Script Proofing
- Strategic Selling
- Customer Rapport
- Sales Tactics
- Closing Techniques
- Profit Margins
- Community Organization
- Promotions and Marketing Strategies
- Opportunity Identification
- Territory Expansion
- Overseeing Interns
- Cross-Functional Collaboration
- Network Development
- Customer Consultation
- Sales Quota Achievement
- Credit and Debt Card Processing
- Operational Efficiency
- Web Portals
- Lead Identification
- Appointment Scheduling and Confirmation
- Customer Service and Assistance
- Business Strategies
- Creative Team Collaboration
- Account Strategy
- Sales Negotiation
- Driving Revenue
- Consultative Selling Techniques
- Social Media Platforms
- Client Relationship-Building
- Profitability Assessments
- Sales Territory Growth
- Digital Sales
- Economic Trends
- Store Displays
- Rate Negotiations
- Territory Assignments
- Dispute Resolution
- Lead Identification and Generation
- Employee Motivation
- Promote Products
- Profitability Improvement
- Shipping and Receiving Oversight
- Team Recruiting and Onboarding
- Persuasive Negotiations
- New Business Identification
- Building Advertisements
- Strategic Account Planning
Certification
- CPSP - Certified Professional Sales Person
- Certified SAAS, Emerge
- Certified freight broker , TQL
- Certified B2B Closer
- ADVERTISING AND MARKETING
- E-COMMERCE
- Social media marketing
- Certified credit repair specialist
- Business Administration
Languages
Amharic
Native or Bilingual
French
Professional Working
Timeline
SaaS Account Executive
Emergetechinc
07.2022 - Current
Logistics Account Executive
Total Quality Logistics
11.2020 - 07.2022
Account Executive
Clutter
01.2019 - 12.2019
Business Sales Executive
SLRC
06.2018 - 06.2019
Account Executive
Compare Business Systems, Inc
01.2016 - 09.2017
Self Education
No Degree - BA
Santa Monica College
Cypress College
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