Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikaela Ahlstrom

Huntington Beach,CA

Summary

Experienced and personable server with a strong background in hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service. Demonstrated exceptional interpersonal skills and adaptability in high volume environments.

Overview

5
5
years of professional experience

Work History

Hostess

Ospi
03.2025 - Current
  • Greeted guests warmly upon arrival and provided a welcoming, professional atmosphere
  • Managed guest check-in and seating efficiently while maintaining an organized waitlist
  • Addressed guest inquiries and concerns promptly, ensuring a positive first impression
  • Coordinated table turns and waitlists to maximize seating efficiency during peak hours
  • Provided support during busy shifts by helping with running food and bussing tables


Server Assistant

Montage
03.2022 - 06.2024
  • Supported servers by running food, refilling drinks, and responding to guests' needs to enhance the overall dining experience
  • Assisted in bussing and resetting tables efficiently during peak hours to reduce guest wait times
  • Communicated effectively with front and back of house staff to ensure customer satisfaction
  • Monitoring guest needs and responding promptly to requests, contributing to a positive dining experience

Server

Tommy Bahama Restaurant
11.2020 - 04.2022
  • Welcomed guests with a professional and personable attitude
  • Extensive knowledge of menu items and wine pairings
  • Accurately placed guests' orders into the POS system, ensuring timely food and beverage delivery.
  • Collaborated with kitchen and bar staff to ensure seamless service and guest satisfaction
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Edison High School
Huntington Beach, CA
05-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • High volume dining

Timeline

Hostess

Ospi
03.2025 - Current

Server Assistant

Montage
03.2022 - 06.2024

Server

Tommy Bahama Restaurant
11.2020 - 04.2022

High School Diploma -

Edison High School

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