Summary
Overview
Work History
Education
Skills
Timeline
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Mikaela Buning

Boynton Beach

Summary

Reliable and dynamic professional with years of experience in sales, marketing, and customer service. Proven track record of leadership and a commitment to achieving excellence in diverse roles. Strong ability to adapt and thrive in various professional environments. Expertise in driving results and fostering positive customer relationships.

Overview

12
12
years of professional experience

Work History

Assistant Floor Manager

Motek
Boca Raton
06.2025 - Current
  • Supervised daily floor activities to ensure smooth operations and staff productivity.
  • Resolved customer complaints efficiently, enhancing service quality.
  • Assessed employee performance against key objectives, driving accountability.
  • Coordinated team communication to streamline workflow processes.
  • Trained new employees on company policies and procedures for compliance.
  • Assisted in recruitment processes to identify suitable candidates for roles.
  • Managed staff schedules to optimize resource allocation and coverage.

Server

El Camino
FL
07.2022 - 07.2025
  • Achieved Servsafe certification to uphold food safety standards.
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Thrived in high-pressure environments while maintaining productivity.
  • Collaborated effectively with team members to meet objectives.
  • Maintained a positive attitude in diverse workplace settings.
  • Committed to enforcing restaurant and food industry regulations.

Personal Assistant

01.2020 - 07.2022
  • Perform a routine review to ensure the clients' needs and wants are being met on a day-to-day basis, as well as overall.
  • Manage a broad level of responsibilities to allow clients more time for personal living endeavors, working events, and worry-free travel pursuits.
  • Planned events that include casual events, intimate dinner parties, and large, formal affairs.
  • Ensured on-time budget completion for day-to-day expenses per month.
  • Entrusted to manage confidential, personal, and sensitive matters.
  • Correspondence and strong communication with the client, as well as with other parties involved in the client's work or personal life, as needed.
  • Managed executive calendars and scheduled appointments for efficient time management.

Patient Access Representative

UC Health, Denver
11.2020 - 05.2021
  • Administered the electronic healthcare record system, ensuring all patients and users were able to access necessary documents and records without trouble.
  • Monitored the medical billing system to maintain effortless communication between insurance and health care needs.
  • Coordinated with all hospital staff to ensure that health care needs were addressed and met for patients before and after visits.
  • Organized and maintained a patient healthcare record system, including medical billing and visit accounting.
  • Assisted patients with scheduling appointments and navigating healthcare services.

Insurance Agent

Colorado Insurance, Littleton
08.2017 - 11.2020
  • Initiative skills for self-marketing, including content management systems, creative thinking, analytics, as well as effective layout and design.
  • Engaged in servicing clients' essential requirements for vehicle and home purchases.
  • Prompting customers with more suitable insurance premiums.
  • Self-management.
  • Monitor the customer preferences to determine the focus of sales efforts.
  • Confer with customers in person to provide information about products.
  • Cold calling to an array of distinctive clients with the intent to offer products.

Assistant Manager/Merchandise Processor

Uptown Cheapskate, Centennial
09.2013 - 07.2016
  • Assumed the lead of the visual representation of the store layout, as well as operations.
  • Handled weekly schedules according to payroll policies.
  • Expanded knowledge in marketing for store appearance and layout.
  • Addressed customer inquiries and resolved complaints.
  • Assisted with the recruitment and training of new staff.
  • Overlooking the flow of merchandise.
  • Monitor the customer preferences to determine the focus of sales efforts.
  • Confer with customers in person to provide information about products.

Education

AGS - Littleton

Arapahoe Community College
Littleton
09.2025

High School Diploma - Littleton

Arapahoe High School
Littleton
05.2016

Skills

  • Sales and marketing expertise
  • Customer service and support
  • Critical thinking
  • Judgment and decision-making
  • Negotiation skills
  • Time management
  • Work ethic
  • Pressure resilience
  • Management and leadership
  • Social perceptiveness
  • Relationship building
  • Active listening and communication
  • Complex problem-solving
  • Adaptability
  • Proficiency in Microsoft Office

Timeline

Assistant Floor Manager

Motek
06.2025 - Current

Server

El Camino
07.2022 - 07.2025

Patient Access Representative

UC Health, Denver
11.2020 - 05.2021

Personal Assistant

01.2020 - 07.2022

Insurance Agent

Colorado Insurance, Littleton
08.2017 - 11.2020

Assistant Manager/Merchandise Processor

Uptown Cheapskate, Centennial
09.2013 - 07.2016

AGS - Littleton

Arapahoe Community College

High School Diploma - Littleton

Arapahoe High School

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