Mikaela Capponi
Summary
Detail-oriented In-Plant Solution Specialist with experience in procurement, inventory management, vendor-managed inventory (VMI), and customer service within industrial environments. Skilled in IBM and ARIBA systems, inventory optimization, supplier coordination, and pricing negotiations. Combines strong organizational abilities with a healthcare administration background, bringing exceptional customer service, compliance awareness, and problem-solving skills. Due to my experience, I feel I would be a great addition to the Kennebec Timber Framing team for the open client relations and project coordinator position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
In-Plant Solution Specialist
MSC Industrial Supply Co.
08.2024 - Current
- Process and manage purchase orders through IBM and ARIBA procurement systems, ensuring accuracy, compliance, and timely fulfillment.
- Provide exceptional site-level customer service and resolve operational needs efficiently.
- Manage inventory and replenishment for 13 onsite vending machines, maintaining product availability and minimizing downtime.
- Prepare customer quotations and negotiate competitive pricing.
- Administer Vendor Managed Inventory (VMI) programs to optimize stock levels and reduce supply disruptions.
- Coordinate with suppliers and internal teams to ensure timely procurement and delivery of critical materials.
Treatment Coordinator
MK Orthodontics
09.2022 - 08.2024
- Coordinated treatment plans between providers and patients.
- Explained treatment options, costs, financing, and insurance coverage.
- Prepared accurate financial agreements and maintained HIPAA-compliant records.
- Tracked production metrics and monthly practice goals.
- Performed radiographs, patient photography, and appointment scheduling.
Patient Service Representative & Ophthalmic Technician
Atlee Gleaton Eye Care
06.2018 - 07.2021
- Managed patient scheduling, insurance verification, records management, and front-office operations.
- Maintained accurate electronic health records and documentation.
- Assisted physicians during diagnostic and minor surgical procedures.
- Performed ophthalmic testing and imaging using specialized diagnostic equipment.
- Managed inventory and ordering of clinical supplies.
Education
Associate Degree - Medical Assisting
Kennebec Valley Community College
Fairfield, MESkills
- Procurement
- Inventory Management
- Vendor Managed Inventory (VMI)
- IBM Systems
- ARIBA
- Customer Service
- Vendor Relations
- Inventory Control
- EMR/EHR Systems
- Administrative
Certification
- Certified Medical Assistant, 2021-2024
- BLS/CPR Certified, Renewed 2024
- National Honor Society for Healthcare, 2015
Personal Information
Title: In-Plant Solution Specialist
Timeline
In-Plant Solution Specialist
MSC Industrial Supply Co.
08.2024 - Current
Treatment Coordinator
MK Orthodontics
09.2022 - 08.2024
Patient Service Representative & Ophthalmic Technician
Atlee Gleaton Eye Care
06.2018 - 07.2021
Associate Degree - Medical Assisting
Kennebec Valley Community College