Mikaela Cornwall
Indianapolis,IN
Summary
I love helping people which is why I got into the industry Of preparing food for children. I have 10 years experience And customer service and dealing with different personalities. I believe that my ten years experience in Dietary food service have given me the basic knowledge Needed to move forward.
Overview
13
13
years of professional experience
Work History
Cafe Worker
Westlane Middle School
1301 W. 73rd St., Indianapolis, Indiana
09.2015 - 04.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Assistant Manager
Salvation Army Thrift Store
6160 W. 86th St.
09.2011 - 12.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Diploma - General Studies
Ben Davis High School.
Indianapolis, IN05.2000
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
- Attention to Detail
- Food safety knowledge
- Punctual and Reliable
- Nutrition knowledge
Timeline
Cafe Worker
Westlane Middle School
09.2015 - 04.2024
Assistant Manager
Salvation Army Thrift Store
09.2011 - 12.2014
Diploma - General Studies
Ben Davis High School.