Mikaela Costa

Reviewed and adjusted discrepancies in bank statements.

• Managed daily store operations, ensuring optimal inventory management and customer satisfaction.
• Trained and supervised a team of staff, fostering a collaborative work environment.
• Implemented effective merchandising strategies to enhance product visibility and sales performance.
• Monitored financial performance, analyzing sales trends to optimize budget allocations.

• Managed guest check-ins and check-outs efficiently, ensuring smooth front desk operations.
• Provided exceptional customer service, addressing guest inquiries and resolving complaints promptly.
• Coordinated room assignments and maintained accurate reservation records using property management systems.
• Assisted in training new front desk staff on operational procedures and software usage.