Mikaela Diaz
Longwood,FL
Summary
Compassionate Certified Nursing Assistant diligently serves patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Eager to learn new skills and will take advantage of new opportunities. Strong communicator and listener. Kind and energetic professional with outstanding bedside manner and charting abilities. Excellent attention to detail and superior work ethic. Dedicated to protecting patient safety and promoting satisfaction with facility services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician II
AdventHealth
Orlando, FL
11.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Performed EKGs, phlebotomy, and Blood glucose checks.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher, as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.
- Coordinate patient admissions, transfers, and discharges.
- Call the doctor's office for a page out and patient consultations, as needed.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or RNs.
- Conducted safety rounds regularly to ensure a safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergencies by providing appropriate first aid measures.
- Obtained and charted patient vital signs, and reported results to staff RN to identify changes from prior measurements.
Style Consultant
Target
Sanford, FL
04.2023 - 11.2023
- Monitored the sales floor, stocking inventory and replenishing products.
- Educated clients regarding future promotions, and sales
- Observe fitting rooms and keeping areas organized.
Cashier
Publix
Lake Mary, FL
08.2021 - 04.2023
- Keep areas clean and neat.
- Answered customer questions and provided store information.
- Delivered customer service by using active listening and engagement skills.
Food Runner
TopGolf
Lake Mary, FL
01.2021 - 08.2021
- Completed final preparations of dishes and quickly delivered items to customers.
- Offered insight into menu items to answer customer questions.
Education
High School Diploma -
Lake Mary High School
Lake Mary, FL05.2023
Seminole State College of Florida
Sanford, FLSkills
- Customer service
- First Aid/CPR
- Cashier
- Cleaning
- Style Consultant
- Health Unit Coordinator (HUC)
- Patient Care Technician II (PCT II)
- Vital signs monitoring
- Professional Bedside Manner
- Blood Glucose Monitoring
- Basic nursing care
- Restocking supplies
- Sterilization techniques
Certification
- CPR/First Aid License - 2023
license
- Certified Nurse Assistant- 2023
Timeline
Patient Care Technician II
AdventHealth
11.2023 - Current
Style Consultant
Target
04.2023 - 11.2023
Cashier
Publix
08.2021 - 04.2023
Food Runner
TopGolf
01.2021 - 08.2021
High School Diploma -
Lake Mary High School
Seminole State College of Florida
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