Mikaela Dukelow
Aiea,Hawaii
Summary
Results-driven professional with a strong foundation in financial analysis, project management, and customer service. Proven track record of leveraging financial forecasting to optimize project budgets, leading cross-functional teams to execute initiatives on schedule, and driving brand awareness through targeted marketing campaigns that expand customer reach.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Co-Founder
Crystal Coast Windows
Honolulu, Hawaii
06.2025 - Current
- Managed overall workflow of projects from conception to completion.
- Managed daily operations, enhancing workflow and boosting customer satisfaction.
- Recruited, trained, managed, and evaluated staff.
- Oversaw marketing initiatives, increasing brand awareness within the local community.
- Developed public relations strategies that strengthened brand visibility and engagement.
- Conducted market research to identify trends in the home improvement industry.
- Analyzed customer feedback to improve product offering and services.
- Coordinated with suppliers to secure quality materials for window projects.
- Provided customer support by addressing inquiries and resolving issues promptly.
Sales Associate
Rip Curl
Honolulu, Hawaii
03.2023 - 10.2024
- Provided product knowledge to enhance customer shopping experiences and satisfaction.
- Processed sales transactions accurately using point-of-sale systems and cash handling procedures.
- Resolved customer complaints professionally, contributing to improved customer satisfaction and retention.
- Collaborated with sales team to meet and exceed group targets through effective teamwork and communication.
- Designed promotional displays to attract customer attention and boost sales.
- Restocked shelves and organized merchandise displays to ensure optimal inventory levels and enhance product visibility.
Education
BBA - Finance
University of Hawaii At Manoa
Honolulu, HI05-2026
Skills
- Financial management
- Financial analysis
- Market research
- Digital marketing
- Brand management
- Project management
- Stakeholder management
- Client engagement
- Team leadership
- Entrepreneurial leadership
- Clear communication
Certification
- Insurance Producer: Accident & Health or Sickness Life, State of Hawaii, 2026
- FINRA Securities Industry Essentials (SIE) Exam — Passed (May, 2026)
- FINRA SIE Certified (May, 2026)
Timeline
Co-Founder
Crystal Coast Windows
06.2025 - Current
Sales Associate
Rip Curl
03.2023 - 10.2024
BBA - Finance
University of Hawaii At Manoa