Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mikaela Eddy

Belleville,Illinois

Summary

Experienced Project Coordinator with a background in managing multiple projects across various industries. Possess a strong work ethic and effective communication skills. Known for problem-solving abilities and strategic planning expertise to drive project success. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Project Coordinator

Fusion Light & Design
Windsor, Colorado
06.2022 - 02.2025
  • Acted as a liaison between designers, suppliers and other stakeholders involved in the project.
  • Coordinated design projects from concept through completion using project management tools.
  • Managed vendor relationships to source materials and services for design initiatives.
  • Developed and maintained project timelines to meet deadlines effectively.
  • Created visual presentations of concepts and ideas to be presented to clients.
  • Managed documentation and reporting for various design projects effectively.
  • Provided product information and answered customer inquiries effectively.
  • Trained new staff on showroom procedures and customer service expectations.
  • Carried out site visits to identify specifications.
  • Gathered price quotes from contractors and vendors.
  • Managed multiple projects simultaneously while meeting deadlines efficiently.
  • Ordered fabric and finish samples to view options in person.
  • Organized files into appropriate folders according to project specifications.

Logistics Coordinator

Elite Rooter
Windsor, CO
01.2021 - 11.2021
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Provided coordination of schedules and direct work of multiple technicians; worked closely with Operations Manager to administrate the dispatch functions.
  • Managed technician routes using established workforce management system and GPS technology to ensure customer commitments were met (i.e service calls).
  • Maintained maintenance agreements, including billing, scheduling, database information, and renewals of licenses.
  • Kept customers informed by forwarding notice of availability and schedule and status, answering questions.
  • Dispatched work orders to qualified technicians based on what repairs needed to ensure maximum shop profitability and customer care.
  • Worked with Management Team to manage all permitting and inspection requests.
  • Created new programs for the company such as manuals, power points, packets, and checklist that resulted in increasing productivity and customer satisfaction.
  • Has extensive work with Microsoft Word, PowerPoint and Excel.

Bartender Server

BROTHERS BAR & GRILL
Fort Collins, CO
07.2020 - 11.2020
  • Provided guests with genuine hospitality and delivered exceptional service in the bar area.
  • Maintained a constant awareness of bartending practices and process improvements for the establishment.
  • Always aware of customer needs and satisfaction, skilled in informative and suggestive selling.
  • Greeted patrons and responded to guest inquiries, requests and issues in a timely, personable and efficient manner.
  • Mixed and served alcoholic and non-alcoholic beverages to customers.
  • Displaying and retaining extensive knowledge of all liquors, beers and wines.
  • Checked and validated customer’s identification to uphold company policies and federal regulations.
  • Cleaned and maintained bar area; arranged bottles and glasses to create attractive displays.
  • Managed bar revenues; calculated bar tabs, collected and processed payments and all cash properly accounted for.
  • Informed customers about payment methods and verified credit card data.

Banquet Server / Bartender

EMBASSY SUITES
Loveland , CO
12.2018 - 03.2020
  • Regularly recognized by management for quality leadership and personal achievement.
  • Maximized team performance by training new employees on proper food handling, guest expectations, and restaurant/bar protocols.
  • Managed administration duties, including restocking items and reconciling cash drawer.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant and bar operations.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Set up for events with up to 900 attendees, preparing serving and appetizer trays and setting tables.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Provided an enthusiastic environment for the guests while creating a positive rapport by giving them the best customer service possible.
  • Meeting and exceeding all guest requests and expectations with a professional attitude.
  • Followed regulations for checking guest identification to verify age requirements for purchase of alcohol.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 30 to 1,000.
  • Served cocktails, wine, and beer in accordance with safe alcohol service standards.
  • Possessed full knowledge and descriptions of all wines, liquors, and beers to make recommendations upon request.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Ensured the bar was kept cleaned, stocked and in good order throughout the evening.

Basic Military Trainee

UNITED STATES AIR FORCE RESERVES
Scott Air Force Base, IL
01.2016 - 09.2016
  • Attended and graduated Basic Military Training (BMT).
  • Concentrated on discipline, communication skills, time management, leadership, teamwork and perseverance.
  • Lived by the Air Force Core Values; Integrity first, Service before self, and Excellence in all we do.
  • Taught teamwork (the Wingman Concept) with fellow trainees, discipline, respect, leadership, basic war skills, and confidence in oneself.
  • BMT also gave the ability to work under pressure, meet deadlines, skills for systematic planning and organization.

Education

Bachelors - Hospitality Management

Colorado State University
Fort Collins, CO
05.2020

Skills

  • Customer relations
  • Effective communication
  • Attention to detail
  • Teamwork and collaboration
  • Data entry
  • Price quote preparation
  • Microsoft PowerPoint, Excel, and Word
  • Multitasking and organization
  • Scheduling and calendar management
  • Permit applications
  • Time management
  • Event planning
  • Problem solving
  • Flexible and adaptable

Accomplishments

  • Member, The Gamma Beta Phi Society
  • Member, The National Society of Leadership & Success

Timeline

Project Coordinator

Fusion Light & Design
06.2022 - 02.2025

Logistics Coordinator

Elite Rooter
01.2021 - 11.2021

Bartender Server

BROTHERS BAR & GRILL
07.2020 - 11.2020

Banquet Server / Bartender

EMBASSY SUITES
12.2018 - 03.2020

Basic Military Trainee

UNITED STATES AIR FORCE RESERVES
01.2016 - 09.2016

Bachelors - Hospitality Management

Colorado State University

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