Enthusiastic Marketing Manager adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills. Skilled graphic designer that creates attractive and effective marketing materials.
Overview
22
22
years of professional experience
Work History
Marketing Manager
The Friends Of Chamber Music
04.2021 - Current
Increased brand awareness by developing and implementing strategic marketing campaigns.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Managed social media accounts for optimal audience engagement and increased online presence.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Manage all outgoing marketing communications on behalf of the organization.
Freelance Graphic Designer
Rival Designs
06.2010 - 04.2021
Designed custom illustrations for diverse clientele, adding a unique touch to each project while reinforcing brand identity guidelines.
Created broad range of work using various design techniques.
Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
Developed creative design for print materials, brochures, banners, and signs.
Designed website layouts, templates, and unique branded looks.
Clients included the Folly Theater, the New Theater Restaurant, Wonderscope Children's Museum, CityYear, Sprint, Pediatric Partners and the Friends of Chamber Music.
Box Office Manager and Marketing Assistant
The Friends Of Chamber Music
09.2008 - 06.2010
Addressed customer concerns promptly, resulting in high satisfaction ratings from patrons attending events.
Maintained accurate financial records for all transactions related to ticket sales, refunds, exchanges, fees, and commissions involved in the business process.
Enhanced patron loyalty through personalized outreach efforts tailored towards specific demographics based on previous attendance patterns.
Communicated with subscribers to exchange, upgrade, renew and purchase tickets.
Printed tickets, checking accuracy of date, time and seat numbers before giving to custom
Designed and created all marketing materials
Worked closely with the Marketing Director to implement all marketing strategy.
Development Associate
Kansas City Repertory Theatre
02.2006 - 08.2008
Responsible for all gift entry.
Conducted thorough research to identify new potential funding sources and partnerships.
Managed donor database efficiently, maintaining accurate records and generating insightful reports for decision-making purposes.
Facilitated positive donor experiences via exceptional customer service during events and correspondence, fostering long-term relationships.
Assisted in budget planning, monitoring expenses to ensure financial goals were met while maximizing resources allocation.
Coordinated volunteer recruitment efforts, promoting a sense of community involvement within the organization''s supporter base.
Developed targeted marketing materials that effectively communicated the organization''s mission to various audiences interested in supporting its initiatives.
Studio Director
A Fairytale Ballet
09.2003 - 01.2006
Implemented marketing and brand strategies
Harnessed public relations to bring more notoriety to the studio through local and national publications.
Supervised the day to day operations of the dance studio
Helped develop dance curriculum that specifically reached young children.
Marketing Intern
Illinois Arts Alliance
08.2002 - 06.2003
Participated in brainstorming meetings to develop marketing collateral.
Shadowed meetings and observed marketing director to grow professional experience.
Measured and reported results of marketing initiatives.
Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
Performed office administrative duties to enhance team cohesiveness.
Box Office Sales Associate
Chicago Symphony Orchestra
08.2002 - 06.2003
Subscription sales associate
Top sales associate winning many prizes including box seats to
concerts!
Provided personalized experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
Associate of Arts - Graphic Design - Print Design
Kansas City Art Institute
Kansas City, MO
06.2010
Bachelor of Arts - Marketing And International Relations
Hasting College
Hastings Nebraska
05.2002
No Degree - Study Aboard - Spanish And International Relations
University of Granada
Granada, Spain
05.2000
Skills
Social Media Platforms
Public and Media Relations
Marketing Campaign Development
Brand Development
Timeline
Marketing Manager
The Friends Of Chamber Music
04.2021 - Current
Freelance Graphic Designer
Rival Designs
06.2010 - 04.2021
Box Office Manager and Marketing Assistant
The Friends Of Chamber Music
09.2008 - 06.2010
Development Associate
Kansas City Repertory Theatre
02.2006 - 08.2008
Studio Director
A Fairytale Ballet
09.2003 - 01.2006
Marketing Intern
Illinois Arts Alliance
08.2002 - 06.2003
Box Office Sales Associate
Chicago Symphony Orchestra
08.2002 - 06.2003
Associate of Arts - Graphic Design - Print Design
Kansas City Art Institute
Bachelor of Arts - Marketing And International Relations
Hasting College
No Degree - Study Aboard - Spanish And International Relations
University of Granada
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