MIKAELA HOWELL
Culver City,CA
Summary
Dynamic and results-oriented individual who delivers high-quality work by applying determination and attention to detail. Proven track record in enhancing operational efficiency through innovative solutions and strategic planning. Adept at overseeing all aspects of operations, including scheduling, vendor management, and budget oversight. Builds strong relationships with colleagues and external partners. Recognized for exceptional analytical skills and the ability to provide valuable financial insights and assistance.
Overview
14
14
years of professional experience
Work History
Assistant Director, Travel Operations
University of California, Los Angeles
11.2022 - Current
- Provide administrative services for the department of Intercollegiate Athletics (DIA).
- Coordinate travel for intercollegiate teams by setting up contracts, planning trips, developing travel itineraries, and working closely with team personnel.
- Reconcile travel expenses and invoices.
- Collaborate with other departments on campus, such as nutrition, business and finance, and sports medicine to aid in the success of our teams and processes.
- Assist with credit card set-up, limit increases, and monthly statement balances.
- Led the process of decreasing the turnaround time of reimbursements and aided in ensuring the department does not fall behind in the future.
Match Day Operations
Los Angeles Football Club
05.2022 - Current
- Provide operational support to LAFC at BMO Stadium.
- Assist with setup and break down of locker rooms, field, signage, team equipment, and other match related items.
- Assist with Visiting Team and Officials requests as necessary.
- Coordinate and oversee ball retrievers for the duration of each match.
Match Day Operations
Angel City Football Club
03.2023 - 02.2025
- Provided operational support to ACFC at BMO Stadium on game days.
- Assisted with setup and break down of locker rooms, field, signage, team equipment, and other match related items.
- Assisted the Assistant Director of Soccer Operations with any and all tasks required.
Assistant Director of Athletic Compliance
California State University Northridge
10.2021 - 11.2022
- Oversaw all compliance matters for Women's and Men's Golf, Track and Field, Volleyball, and Cross Country.
- Managed scholarship limits for each of my assigned teams.
- Assisted in determining the eligibility of incoming student athletes.
- Worked closely with admissions, financial aid, and sports administrators to enroll students, process aid, and clear individuals for participation.
Business Consultant
Self-employed
02.2021 - 01.2022
- Helped small businesses maximize efficiency by improving business practices.
- Aided with the development of short-term and long-term plans.
- Provided administrative support where needed.
- Offered financial/budgeting assistance.
Professional Soccer Player
Sky Blue FC (Gotham FC)
09.2020 - 02.2021
- Short-term deal with Gotham FC for the NWSL Fall Series.
- Preseason non-roster invitee.
Director of Operations
National Center of Excellence
07.2019 - 01.2021
- Boosted team productivity and morale through enhanced HR processes and implementation of new systems.
- Modernized and improved operational procedures to increase efficiency and profitability, while tightly controlling costs such as labor and preventing waste.
- Created annual budgets and developed comprehensive plans to accomplish company objectives while staying within the budget.
- Analyzed business needs while soliciting customer feedback for process improvements.
- Determined ideal locations, attained contracts, and planned out terms to achieve intended results.
- Managed financial documents and worked closely with an external accounting team.
Director of Soccer Operations
Asphalt Green
08.2016 - 06.2019
- Drove year-after-year financial growth while managing the budget for all soccer programming.
- Lead daily operations, external communication, and planning.
- Assisted with marketing strategy creation and advertising.
- Developed and maintained relationships with customers and suppliers through continual communication and prompt actions.
- Worked directly with senior management, the Director of Soccer, and other departments to brainstorm, discuss strategy, and resolve issues.
- Delegated daily administrative tasks to employees, streamlining daily progress and efficiency.
Assistant Women's Soccer Coach
Monroe College
08.2013 - 08.2016
- Coordinated program operations and team activities.
- Conferred with Head Coach and other assistants to determine weaknesses in current team roster and develop recruitment plans.
- Traveled across Europe to observe athletes and identify potential recruits.
- Assisted with the management of the teams scholarship budget and assignment of funds.
- Readied athletes for academic transition and coordinated transfers with other collegiate compliance teams and admissions offices.
International Admissions Ambassador
Monroe College, European Market
05.2012 - 08.2016
- Started as a student worker and eventually oversaw and elevated a market within the department.
- Doubled enrollment of individuals from Europe and assisted others with the recruitment of student athletes.
- Explained institution's fee structure, courses offered, and facilities to prospective students and their parents.
- Developed and implemented specific recruitment plans and completed routine trips overseas to connect with prospective students and international partners.
- Worked closely with financial aid and the bursars office to create tuition plans.
Education
Master of Business Administration - Business Management
Monroe College
New Rochelle, NY08.2017
Bachelor of Business Administration - Business Management
Monroe College
New Rochelle, NY08.2015
Skills
- Process Improvements
- Strategic Planning and Execution
- Staff Management
- Business Development
- Business Administration
- Contract Management
- Problem Resolution
- Managing Operations and Efficiency
- Customer Service
- NCAA Compliance
- Bank and Account Reconciliation
- Budgets and Forecasting
- Expense Tracking
- Invoicing and Billing
Additional Information
PLAYING CAREER
England U15 and U17
National Team Player
Arsenal FC 1999-2006
Youth Team & Reserve Team
Fulham FC 2006-2007
FA Women's Premier League
Chelsea FC 2007-2008
FA Women's Premier League
Watford FC 2008-2009
FA Women's Premier League
Birmingham City FC 2009-2010
FA Women's Premier League
Reading FC 2010-2011
FA Women's Premier League
DC United 2012
W-League
NY Athletic Club 2015-2020
WPSL
Gotham FC 2020-2021
NWSL
Timeline
Match Day Operations
Angel City Football Club
03.2023 - 02.2025
Assistant Director, Travel Operations
University of California, Los Angeles
11.2022 - Current
Match Day Operations
Los Angeles Football Club
05.2022 - Current
Assistant Director of Athletic Compliance
California State University Northridge
10.2021 - 11.2022
Business Consultant
Self-employed
02.2021 - 01.2022
Professional Soccer Player
Sky Blue FC (Gotham FC)
09.2020 - 02.2021
Director of Operations
National Center of Excellence
07.2019 - 01.2021
Director of Soccer Operations
Asphalt Green
08.2016 - 06.2019
Assistant Women's Soccer Coach
Monroe College
08.2013 - 08.2016
International Admissions Ambassador
Monroe College, European Market
05.2012 - 08.2016
Master of Business Administration - Business Management
Monroe College
Bachelor of Business Administration - Business Management
Monroe College