Mikaela Hubbard
Colts Neck,NJ
Summary
Cultivated a robust skill set integrating statistical analysis, mathematical modeling, and experience in Python programming as a Quantitative Sciences major at Emory University. Ability to derive meaningful insights from data sets and the knowledge to tackle real-world challenges effectively. Beyond the classroom, as a member of the Women's basketball team, importance of a strong work ethic, teamwork, and resilience has been instilled. Tenure in customer service roles underscores commitment to delivering exceptional experiences with unwavering energy and focus. Diverse background leads to excelling in roles that demand both quantitative expertise and interpersonal finesse.
Overview
7
7
years of professional experience
Work History
Waitress
Stewart's Restaurants
03.2023 - 08.2023
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Reduced order errors by double-checking tickets before sending them to kitchen staff for preparation.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Customer Service Associate Cashier
Acme
08.2022 - 01.2023
- Answered questions about store policies and addressed customer concerns.
- Handled cash and credit transactions accurately, ensuring proper balance at ends of each shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Mastered skills of POS system operation, customer service strategies, and sales goals.
Tutor
Saint John Vianney High School
12.2021 - 04.2023
- Assessed student learning needs and provided relevant instruction to close knowledge gaps in all levels of Calculus, Pre-Calculus, Trigonometry, Algebra, and Statistics.
- Leveraged technology and visual aids to engage students and enhance learning.
- Provided one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Volunteer
Jack & Jill Of America Inc.
09.2016 - 05.2023
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Used strong interpersonal communication skills to convey information to others.
- Tracked service activities and outcomes against outlined plans and goals.
Education
Bachelor of Science - Quantitative Sciences
Emory University
Atlanta, GA05.2027
High School Diploma -
Saint John Vianney High School
Holmdel, NJ06.2023
Skills
- Microsoft Office
- Python Coding Language
- Product and service knowledge
- Prioritization
- POS systems expert
- Math and Statistics Proficiency
Timeline
Waitress
Stewart's Restaurants
03.2023 - 08.2023
Customer Service Associate Cashier
Acme
08.2022 - 01.2023
Tutor
Saint John Vianney High School
12.2021 - 04.2023
Volunteer
Jack & Jill Of America Inc.
09.2016 - 05.2023
Bachelor of Science - Quantitative Sciences
Emory University
High School Diploma -
Saint John Vianney High School