Mikaela McNeil
Pleasant Valley,NY
Summary
Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Reliable DSP enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Eager Babysitter always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Family Babysitter
Private Care
06.2017 - 09.2021
- My job was a live in babysitter for my three younger cousins, for 3 years+
- I started babysitting the children starting at 5months old, 3yrs Old and 10 years old
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted older kids with homework, school projects and chores.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Crew Trainer
McDonald's
04.2018 - 01.2021
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
Counter Clerk
Madison's pizzeria
03.2019 - 06.2019
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Processed cash, check and credit card payments.
- Operated cash register to accurately complete customer financial transactions.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
Direct Support Professional
Shrub Oak International School
06.2021 - Current
- The job qualifies to have patience, quick thinking, CPI certification, and the ability to maintain and regulate a crisis if the student escalates
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Bartender
Dark Horse Tavern
05.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Bachelor of Applied Arts & Sciences - POl
SUNY Cortland
Cortland, NY12.2023
High school diploma or GED -
Arlington High School
Lagrangeville, NY06.2019
Skills
- Organizational Efficiency
- Team Leadership
- Collaborative Relationships
- Building Materials
- Staff Training
- Developmental Disabilities
- Food Service Management
- Creative Mixology
Certification
July 2022 to July 2029
- CPI, Crisis Prevention Institute - June 2021-2024
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Direct Support Professional
Shrub Oak International School
06.2021 - Current
Bartender
Dark Horse Tavern
05.2021 - Current
Counter Clerk
Madison's pizzeria
03.2019 - 06.2019
Crew Trainer
McDonald's
04.2018 - 01.2021
Family Babysitter
Private Care
06.2017 - 09.2021
Bachelor of Applied Arts & Sciences - POl
SUNY Cortland
High school diploma or GED -
Arlington High School
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