Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Mikaela O'Brien

Imperial,NE

Summary

Organized and dedicated individual with excellent ability to build connections, work independently, and multi-task effectively. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. An energetic, organized, and detail oriented individual who is able to carry out any role professionally and effectively.

Overview

2
2
years of professional experience

Work History

Office Manager

K Cattle LLC
Imperial, NE
09.2021 - Current
  • Verified vendor accounts by reconciling 6 business accounts and 2 personal accounts monthly and related transactions.
  • Charged pertinent expenses to 20+ accounts.
  • Matched purchase orders to invoices and logged invoices into computer.
  • Audited and processed credit card bills for 5 credit cards, monthly.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Prepared 30+ checks weekly and assisted with payroll duties.
  • Reviewed each invoice and requisitions for payment approval.
  • Developed standard operating procedures for all administrative employees.
  • Updated reports, managed accounts and generated reports for company database.

Administrative Assistant

Veterinary Services
Imperial, NE
07.2020 - 08.2021
  • Executed record filing systemfor200+ clients to improve document organization and management.
  • Developed and updated spreadsheets weekly and databases to track, analyze and report on performance and sales data.
  • Answered multi-line (4-line) phone system, routing calls, delivering messages to staff and greeting visitors.
  • Confirmed appointments, communicated with50+ clients daily and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.

Receptionist

Animal Clinic
Hastings, Nebraska
01.2020 - 07.2020
  • Greeted 70+ visitors and customers professionally and provided friendly, knowledgeable assistance, daily.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Collected and distributed at least 20 messages daily to team members and managers to support open communication and high customer service.
  • Answered 60+ telephone calls daily to field inquiries from clients, vendors and various other callers seeking information.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

Associate of Science - General Studies

Mid-Plains Community College
North Platte, NE
01.2019

High School Diploma -

Chase County High School
Imperial, NE
05.2017

Skills

  • Customer/Service Oriented
  • Multitasking and Prioritization
  • Customer and Client Relations
  • Memorization and Recall
  • 70 WPM
  • Certified in Microsoft Word, Excel and PowerPoint
  • Documentation and reporting
  • Spreadsheet management
  • Financial Recordkeeping
  • QuickBooks
  • Bank Statement Reconciliation
  • Bill Payment and Recordkeeping
  • Attention to Detail
  • Record Reconciliation
  • Proactive and Self-Motivated
  • Data Entry and 10-Key

Timeline

Office Manager

K Cattle LLC
09.2021 - Current

Administrative Assistant

Veterinary Services
07.2020 - 08.2021

Receptionist

Animal Clinic
01.2020 - 07.2020

Associate of Science - General Studies

Mid-Plains Community College

High School Diploma -

Chase County High School

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