Summary
Overview
Work History
Education
Skills
Timeline
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Mikaela O’Brien

Mikaela O’Brien

Boston,Massachusetts

Summary

Dynamic and detail-oriented professional with extensive experience in program and project management, specializing in event planning and execution. Demonstrated success in delivering high-impact events and cultivating impactful relationships with stakeholders. Exceptional communication skills combined with a creative edge, dedicated to enhancing user experiences and achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Special Events Coordinator

Adams Presidential Center
05.2024 - Current
  • Executed two major events: the APC 2024 Gala and the Adams Speaker Series
  • Successfully brought together over 550 business, civic, and nonprofit leaders nationwide for the APC 2024 Gala
  • Collaborated closely with the Donor Relations team to secure event resources through strategic sponsorships
  • Innovatively worked with the marketing team to craft impactful event themes and branding, increasing event attendance and engagement
  • Curated a distinguished speaker panel for the Adams Speaker Series, delving into the factors that fueled John Adams' deep patriotism and commitment to public service
  • Oversaw event day operations to ensure a flawless experience for all attendees
  • Organized programs to honor and celebrate the contributions of Adams Award Honorees, creating memorable experiences that strengthened their connection with the Adams Presidential Center
  • Cultivated strong relationships with corporate, civic, and nonprofit leaders nationwide, demonstrating effective communication and relationship-building abilities
  • Served as a point of contact for internal stakeholders and speakers, providing ongoing support and guidance and addressing any concerns

Associate Client Solutions Manager

Freeman Company
12.2022 - 06.2024
  • Spearheaded the planning and execution of events with budgets of up to $1 million per event, ensuring seamless coordination of logistics and resources
  • Provide expert consultation and support to clients throughout the trade show/convention planning process, ensuring their vision is translated into a successful event
  • Oversee all aspects of event management, including venue selection, vendor management, and timeline coordination, to guarantee the flawless delivery of each event
  • Develop and implement strategies to enhance event experiences, including innovative sponsorship opportunities and impactful graphic productions
  • Streamline internal processes to efficiently translate client requirements into actionable plans, ensuring timely communication and execution across departments
  • Manage onsite operations, including equipment delivery scheduling and staffing coordination, to maintain smooth event operations and exceed client expectations
  • Cultivate and nurture relationships with existing and prospective clients, aligning event strategies with their objectives to drive company profitability
  • Collaborate closely with sales leadership to set and achieve individual and team goals, fostering a culture of excellence and accountability
  • Conduct regular meetings and debriefs with cross-functional teams to evaluate performance, address challenges, and optimize event strategies for future success
  • Facilitating internal communication and managing pre-event kickoffs, progress check-ins, and post-event evaluations while also collaborating with the cross-functional teams on event briefings and run-of-show

Digital Media & Events Manager

Beyond Gouda
01.2020 - 12.2022
  • Developed and implemented targeted social media promotions to drive seasonal product sales and boost registration for special events
  • Created engaging content and campaigns across various social media platforms to increase brand visibility and attract new customers
  • Analyzed campaign performance metrics to optimize strategies and maximize ROI on promotional efforts
  • Conceptualized and executed monthly memorable event theme experiences to enhance customer engagement and drive revenue growth

Event Coordinator Associate

The Catered Affair
04.2022 - 11.2022
  • Manage all aspects of the event planning process, from initial concept development to on-site execution, to deliver flawless and memorable events
  • Oversee the creation of master production timelines, venue and room setups, food and beverage selections, audiovisual requirements, and vendor management to ensure all elements align with client expectations
  • Coordinate registration and seating arrangements, staffing requirements, security protocols, and accommodations for unique dietary and accessibility needs to guarantee a smooth and inclusive event experience
  • Cultivate strong working relationships with clients, serving as their primary point of contact throughout the event planning process
  • Provide frequent status updates and regular meetings to keep clients informed and engaged, fostering trust and open communication
  • Analyze event performance metrics and feedback to assess client satisfaction and identify areas for improvement
  • Generate comprehensive post-event reports to measure success against objectives and recommend future enhancements to optimize client experiences

Community Associate & Event Assistant

The X Company
06.2021 - 03.2022
  • Identified event sponsorship opportunities to enhance event resources, showcasing strong resource management skills
  • Conducted persuasive sales presentations and engaging tours for prospective corporate and consumer accounts, consistently achieving 100% of sales goals
  • Demonstrated exceptional communication and interpersonal skills to highlight the club's features and benefits, resulting in high conversion rates
  • Developed and implemented weekly exclusive member events to enhance member engagement and retention
  • Created memorable experiences that strengthened member loyalty and fostered a sense of community within the club

Event Operations Lead

Kroenke Sports & Entertainment
05.2019 - 05.2020
  • Acted as the primary client liaison during the pre-planning and execution phases of events, ensuring clear communication and alignment of expectations
  • Collaborated closely with clients to understand their event objectives and requirements, providing expert guidance and support throughout the planning process
  • Managed event operations logistics across the organization, including utilities, equipment/inventory, signage, catering, set-up requirements, parking, and staffing
  • Coordinated with internal departments and external vendors to secure necessary resources and services, ensuring all event logistics were efficiently organized and executed

Education

Bachelor of Science - Hospitality & Tourism Management

University of Massachusetts Amherst, Isenberg School of Management
05.2019

Skills

  • Program management
  • Project management
  • Communication skills
  • Cross-functional teamwork
  • CRM systems
  • Marketing tools
  • Microsoft Office Suite
  • Excel
  • Word
  • PowerPoint
  • Customer-centric
  • User experience
  • Creativity
  • Visual inclination
  • Artistic inclination
  • Data management
  • Sales management
  • Trade shows
  • Conferences
  • Event planning
  • Budgeting
  • Financial oversight
  • Vendor relationships
  • Marketing
  • Branding

Timeline

Special Events Coordinator

Adams Presidential Center
05.2024 - Current

Associate Client Solutions Manager

Freeman Company
12.2022 - 06.2024

Event Coordinator Associate

The Catered Affair
04.2022 - 11.2022

Community Associate & Event Assistant

The X Company
06.2021 - 03.2022

Digital Media & Events Manager

Beyond Gouda
01.2020 - 12.2022

Event Operations Lead

Kroenke Sports & Entertainment
05.2019 - 05.2020

Bachelor of Science - Hospitality & Tourism Management

University of Massachusetts Amherst, Isenberg School of Management

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Mikaela O’Brien