MIKAELA ROSA
Boca Raton
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective customer service skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Brand Ambassador
Mister 01
Boca Raton
05.2025 - Current
- Developed brand awareness by representing Mister 01 at local events and community gatherings.
- Assisted in executing marketing strategies, enhancing brand visibility across social media platforms.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Server
Mister 01 Extraordinary Pizza
Boca Raton
05.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders using point-of-sale system.
- Coordinated with kitchen personnel to ensure prompt and efficient food service.
- Assisted in maintaining cleanliness and organization of dining area.
Staff Manager
Stromboli Pizza
Boca Raton
02.2024 - 01.2025
- Monitored employee performance providing feedback to enhance productivity.
Manager
Pizza Ricca
Boca Raton
07.2022 - 01.2024
- Oversaw daily operations, ensuring smooth workflow and high-quality service delivery.
- Trained and mentored staff on best practices and operational standards.
- Implemented inventory control procedures to minimize waste and optimize stock.
- Managed and motivated employees to be productive and engaged in work.
- Streamlined food preparation processes to enhance efficiency and reduce wait times.
Education
Bachelor of Science - Computer Science
Florida Atlantic University
Boca Raton, FL 04.2021 - 04.2024
Skills
- Effective communicator
- Customer Service
- Exceptional communication
- Customer Engagement
Timeline
Brand Ambassador
Mister 01
05.2025 - Current
Server
Mister 01 Extraordinary Pizza
05.2025 - Current
Staff Manager
Stromboli Pizza
02.2024 - 01.2025
Manager
Pizza Ricca
07.2022 - 01.2024
Bachelor of Science - Computer Science
Florida Atlantic University
04.2021 - 04.2024