Mikaela Tate
Summary
Dynamic and self-motivated professional with a strong work ethic, experienced at Home Depot as a General Warehouse Associate. Proven ability in warehouse organization and packaging, ensuring minimal returns through meticulous order preparation. Exceptional customer service skills honed as a Server at Red Lobster, enhancing guest satisfaction and loyalty. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
General Warehouse Associate
Home Depot
05.2024 - Current
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Loaded and unloaded merchandise, ensuring accurate placement within designated areas.
- Conducted regular inventory counts to maintain stock accuracy and prevent shortages.
- Assisted in maintaining cleanliness and organization of workspaces to enhance safety compliance.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Server
Red Lobster
11.2021 - 02.2024
- Delivered exceptional customer service in high-volume dining environment, fostering positive guest experiences.
- Maintained knowledge of menu items, including specials and promotions, enhancing guest satisfaction and upselling opportunities.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery for optimal service efficiency.
- Trained new team members on service standards and procedures, promoting team cohesion and operational effectiveness.
- Managed cash handling processes, ensuring accuracy in transactions and adherence to financial policies.
- Resolved guest complaints promptly, utilizing conflict resolution skills to maintain customer loyalty and satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Health Administration
The University of Arizona Global Campus
01-2027
Skills
- Warehouse organization
- Pallet jacking
- Heavy lifting
- Packaging and labeling
- Problem-solving
- Self-motivated and disciplined
- Order picking
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
Timeline
General Warehouse Associate
Home Depot
05.2024 - Current
Server
Red Lobster
11.2021 - 02.2024
Bachelor of Science - Health Administration
The University of Arizona Global Campus
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