Mikaela Valenzuela
Albuquerque,NM
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Food Truck Cashier
Hawgz Grill
Albuquerque, New Mexico
03.2018 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Surver
Buffalo Wild Wings
Albuquerque, New Mexico
12.2024 - 08.2025
- Replenished beverages when necessary.
- Assisted in seating guests at tables or booths.
- Prepared checks accurately and processed payments promptly.
- Processed payments accurately using cash registers or POS systems.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted customers and provided menus.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Developed positive relationships with regular customers through friendly conversation.
- Served alcoholic beverages responsibly in accordance with state laws.
- Checked back with customers throughout meal service to ensure satisfaction.
Diet Aide
Presbyterian Hospital
Albuquerque, New Mexico
08.2023 - 10.2024
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Observed special diets prescribed by physicians or nutritionists.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Cleaned and sanitized kitchen equipment and surfaces.
- Set up trays for patients upon request.
- Operated kitchen equipment safely and efficiently.
Education
High School Diploma -
Health Leadership High School
Albuquerque Location05-2019
Skills
- Customer relationship management
- Cash handling
- Payment processing
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Active listening
- Attention to detail
- Health and safety compliance
Timeline
Surver
Buffalo Wild Wings
12.2024 - 08.2025
Diet Aide
Presbyterian Hospital
08.2023 - 10.2024
Food Truck Cashier
Hawgz Grill
03.2018 - Current
High School Diploma -
Health Leadership High School
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