Mikaela Van Patten
Salt Lake City,UT
Summary
I am currently pursuing a bachelor's in Speech-Language Pathology to provide lasting care in the medical field. My goal is to promote lasting customer and patient satisfaction by delivering the utmost service and support. Equipped with strong communication, active listening, and analytical problem-solving skills, I aim to enhance customer experiences by understanding their needs and providing optimal solutions to build loyalty. I am a hardworking and passionate employee with strong team skills, ready to achieve company goals.
Overview
4
4
years of professional experience
Work History
Nutrition Service Worker
Intermountain Healthcare
11.2023 - Current
- Assisted nursing staff with feeding assistance when needed, ensuring that patients received adequate nutrition support during their hospital stay.
- Worked alongside dietitians to develop and implement personalized meal plans, catering to the unique dietary needs of each patient.
- Assisted in conducting inventory checks and maintaining accurate records of food supplies and equipment.
- Delivered exceptional customer service during meal times, promptly addressing patient concerns and requests.
Senior Caregiver
Home Helpers
08.2023 - 11.2023
- Assisted patients with daily living activities, ensuring their safety and overall well-being.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Improved patient health outcomes through diligent monitoring and timely intervention.
- Collaborated with healthcare team members to provide comprehensive care plans for each patient.
Nutrition Service Worker
St Luke's Healthcare System
01.2022 - 04.2023
- Provided support during special events or functions, ensuring timely food service and accommodating dietary requirements for large groups.
- Contributed to a clean and safe food service environment by following strict sanitation guidelines.
- Assisted nursing staff with feeding assistance when needed, ensuring that patients received adequate nutrition support during their hospital stay.
- Collaborated with clinical dietitians to implement individualized meal plans catering to specific medical conditions or nutritional needs.
Associate Product Manager
Empoderment
06.2022 - 08.2022
- Analyzed feedback for continuous improvement in product design and functionality.
- Created visual presentations using PowerPoint slideshows or other graphic design software tools to effectively convey information for meetings
- Optimized workflow efficiency through effective organization
Waitress
King Harbor Yacht Club
07.2020 - 08.2021
- Greeted new customers, discussed specials, and took drink orders.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members to consistently provide efficient service
- Maintained clean and welcoming environment, ensuring a positive dining experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Bachelor of Science - Speech Pathology
University of Utah
Salt Lake City, UT05.2025
High School Diploma -
Redondo Union High School
Redondo Beach, CA06.2021
Skills
- Patient-focused care
- Feeding Assistance
- Home Care Aide (HCA)
- Time Management
- Customer Service
- Team Collaboration
- Verbal and written communication
- Dedication to product quality
- Customer satisfaction measurement
Languages
English
Native or Bilingual
Swedish
Native or Bilingual
Timeline
Nutrition Service Worker
Intermountain Healthcare
11.2023 - Current
Senior Caregiver
Home Helpers
08.2023 - 11.2023
Associate Product Manager
Empoderment
06.2022 - 08.2022
Nutrition Service Worker
St Luke's Healthcare System
01.2022 - 04.2023
Waitress
King Harbor Yacht Club
07.2020 - 08.2021
Bachelor of Science - Speech Pathology
University of Utah
High School Diploma -
Redondo Union High School