Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mikaela Wilson

Las Vegas,NV

Summary

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders,etc. Tech-savvy and quick learning skills. Seeking opportunities to improve processes and workflows for team benefit. Work great alone and with others and consistency exceeds expectations. A motivated individual willing to learn and gain more work experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Cafe Zupas
Las Vegas, NV
06.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Prepared reports on sales activities, customer feedback, and inventory status.
  • Assisted management in developing marketing strategies to increase sales.
  • Participated in training sessions for new employees when needed.
  • Developed positive customer relationships through friendly greeting and excellent service.

Team Member

Chick-fil-A
Las Vegas, NV
11.2022 - 05.2023
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Upheld high standards of productivity and quality in operations.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Analyzed key performance indicators to identify effective strategies.
  • Resolved customer issues promptly in a professional manner.

Lifeguard

Cowabunga Bay Las Vegas
Las Vegas, NV
05.2022 - 09.2022
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Enforced all safety regulations and posted rules for patrons.
  • Responded quickly to medical emergencies in the pool area.
  • Assisted with orientation sessions for new lifeguards in training.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Collaborated closely with team to identify issues and quickest methods for remediation.

Education

High school diploma -

Desert Oasis High School
Las Vegas, NV
05.2024

Some College (No Degree) - Sonography

College of Southern Nevada
Las Vegas, NV

Skills

  • Basic math
  • Experience with children
  • Good with people
  • Good social skills
  • Time management
  • Lifeguard
  • Organizational Skills
  • Customer Service
  • Complaint resolution
  • Cash Handling
  • Training and mentoring
  • Product Knowledge
  • Heavy Lifting
  • Clear Communication
  • Hospitality and accommodation
  • Computer Skills
  • Collaboration and Teamwork
  • Problem-Solving
  • Continuous Development
  • Flexible Schedule
  • Workplace Safety
  • Positive Attitude

Certification

Lifeguard Training

References

References available upon request.

Timeline

Team Member

Cafe Zupas
06.2023 - Current

Team Member

Chick-fil-A
11.2022 - 05.2023

Lifeguard

Cowabunga Bay Las Vegas
05.2022 - 09.2022

High school diploma -

Desert Oasis High School

Some College (No Degree) - Sonography

College of Southern Nevada

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Mikaela Wilson