Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Mikaelle Seitz

Bethlehem,PA

Summary

Experienced Registered Nurse at St. Luke's, proficient in adaptive communication and training staff. Proven track record of improving patient care through effective teamwork and problem-solving skills. Successfully guided new nurses, enhancing their professional growth and team productivity. Bilingual, dedicated to providing outstanding service and fostering positive interactions.

Overview

11
11
years of professional experience

Work History

Registered Nurse, Medical-Surgical Unit

St. Luke's
Easton, Pennsylvania
02.2024 - Current
  • Collaborated with interdisciplinary teams to create care plans.
  • Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
  • Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.

Restaurant Manager

Rios Brazilian Steakhouse
Nazareth, USA
06.2020 - Current
  • Worked in cooperation with the front and back of house staff to ensure smooth operations.
  • Effectively coordinated restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction.
  • Interviewed, hired, and counseled qualified staff.
  • Proficient with restaurant systems, toast and opentable.
  • Creator of all the restaurant marketing contents; emails and social media.
  • Trained and supervised staff to maintain high service standards and efficiency.
  • Resolved customer complaints promptly to enhance overall dining experience.
  • Conducted regular staff meetings to communicate updates and address concerns effectively.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Restaurant Supervisor

Rios Brazilian Steakhouse
Nazareth, USA
09.2018 - 06.2020
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Worked in cooperation with the front and back of house staff to ensure smooth operations.

Restaurant Server

Rodizio Grill
Allentown, USA
06.2017 - 05.2018
  • Communicated effectively with customers and multi-tasked to provide quick service

Student Intern

Priscilla Hurd Pavilion 7 (PPHP 7)
Bethlehem, USA
10.2014 - 06.2015
  • Assisted nurses, PCAs and unit clerk with patient care

Education

Bachelor of Science - Nursing

Desales University
Center Valley, PA
08-2023

Bachelor of Science - Allied Health

Kutztown University of Pennsylvania
Kutztown, PA
01.2021

Associate of Science - Biological Science

Northampton Community College
Bethlehem, PA
01.2018

Skills

  • Adaptive communication
  • Bilingual communication
  • Staff training
  • Problem solving
  • Organizational skills
  • Multitasking and organization

Languages

Portuguese
Native/ Bilingual
Spanish
Professional
English
Full Professional

Accomplishments

DAISY Award Nominee – St. Luke’s Easton Hospital, 2024

Timeline

Registered Nurse, Medical-Surgical Unit

St. Luke's
02.2024 - Current

Restaurant Manager

Rios Brazilian Steakhouse
06.2020 - Current

Restaurant Supervisor

Rios Brazilian Steakhouse
09.2018 - 06.2020

Restaurant Server

Rodizio Grill
06.2017 - 05.2018

Student Intern

Priscilla Hurd Pavilion 7 (PPHP 7)
10.2014 - 06.2015

Bachelor of Science - Nursing

Desales University

Bachelor of Science - Allied Health

Kutztown University of Pennsylvania

Associate of Science - Biological Science

Northampton Community College

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