Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikahaila Dixon

Dexter,GA

Summary

Dynamic educator with a proven track record at Dublin City Schools, excelling in classroom management and lesson planning. Cultivated strong relationships with students and parents, enhancing engagement and critical thinking. Implemented innovative teaching strategies, resulting in improved student performance and satisfaction. Committed to fostering a supportive and inclusive learning environment.

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

Experienced with patient intake procedures and administrative coordination. Utilizes effective communication and organizational skills to enhance operational efficiency. Knowledge of healthcare documentation and patient service protocols, ensuring seamless processes and patient satisfaction.



Professional Intake Coordinator skilled in managing client assessments, workflow coordination, and ensuring seamless service delivery. Strong focus on team collaboration and achieving results. Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.

Overview

16
16
years of professional experience

Work History

Teacher

Dublin City Schools
08.2019 - 05.2025
  • Assisted in developing lesson plans and instructional materials for diverse learning styles
  • Supported classroom management and maintained a positive learning environment
  • Collaborated with colleagues to enhance educational programs and student engagement
  • Implemented classroom activities that fostered critical thinking and problem-solving skills
  • Adapted teaching methods based on student feedback and academic performance
  • Participated in professional development workshops to improve teaching techniques
  • Communicated regularly with parents regarding student progress and behavioral concerns
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.

Intake Coordinator

Community Service Board of Middle Georgia
02.2009 - 07.2019
  • Coordinated patient intake processes, ensuring accurate data collection and compliance with regulatory standards.
  • Developed and implemented streamlined workflows to enhance patient scheduling efficiency.
  • Managed communication between patients and healthcare providers, facilitating timely responses to inquiries.
  • Trained new staff on intake procedures, promoting consistency in service delivery across the team.
  • Analyzed patient feedback to identify areas for process improvement, resulting in enhanced patient satisfaction.
  • Oversaw documentation accuracy within electronic health record systems, reducing errors and improving data reliability.
  • Led initiatives to optimize appointment availability, contributing to increased operational efficiency within the department.
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Enhanced patient satisfaction with timely and accurate information during the intake process.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Conducted initial assessments of patient needs and eligibility for various programs or services offered by the organization.
  • Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
  • Maintained accurate and up-to-date client records.
  • Conducted initial assessments to tailor care plans, positively impacting patient outcomes.

Education

Psychology

Fort Valley State University
Fort Valley, GA
12-2016

Skills

  • Relationship building
  • Critical thinking
  • Follow-up skills
  • Multi-line phone systems
  • Appointment scheduling
  • Confidentiality
  • Customer service
  • Multitasking and organization
  • Microsoft office
  • Data entry
  • Workflow optimization
  • Documentation and control
  • Handling complaints
  • Motivational leadership
  • Documentation and recordkeeping

Languages

English
Full Professional

Timeline

Teacher

Dublin City Schools
08.2019 - 05.2025

Intake Coordinator

Community Service Board of Middle Georgia
02.2009 - 07.2019

Psychology

Fort Valley State University