Mikahlia Rowe
Brooklyn,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Dr. Bruce Jacobson Medical
Brooklyn, NY
- Current
- Efficiently managed incoming calls and emails, ensuring prompt responses to appointment inquiries and office-related queries
- Revamped the filing system, leading to a 20% reduction in document retrieval time
- Scheduled 20-30 patients monthly for MRIs, ensuring timely appointments and efficient coordination
- Calling insurance companies to open medical claims and verify coverage for patient
- Maintained an organized system for document management, both physical and electronic, enabling easy access and retrieval of important information.
Administrative Assistant
Triboro Medial Services PC
Brooklyn, NY
06.2020 - 12.2022
- Scheduling appointments, managed calendars, and handling travel arrangements
- Identify and report potentially fraudulent claims
- Responding to patient's inquiries, resolving issues, and addressing feedback
- Engage with customers as necessary via phone, and email
- Communicate with Lawyers and paralegals on behalf of patients.
Front Desk Receptionist
Vaynshteyn Chiropractic
Brooklyn, NY
07.2019 - 02.2020
- Developed strong relationships with customers by providing excellent customer service skills
- Managed data entry functions to ensure accuracy of customer information in database systems
- Complete assigned projects, assignments, or tasks with attention to detail and quality
- Organizing and maintaining electronic and hardcopy files
- Photocopying, faxing, distributing documents, special mailings, and other general administrative support, as required.
Education
Bachelor Of Arts in Political Science -
BARUCH COLLEGE
Charles III University of Madrid
Associate of Arts in Criminal Justice -
Kings-Borough Community College
Skills
- Ability to multitask
- Teamwork
- Excellent verbal and written communication skills
- Google suite
- Microsoft Office (Excel, PowerPoint)
Additional Information
- Developed strong relationships with customers by providing excellent customer service skills.
- Managed data entry functions to ensure accuracy of customer information in database systems.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Organizing and maintaining electronic and hardcopy files.
- Photocopying, faxing, distributing documents, special mailings, and other general administrative support, as required.
Languages
English (Native)
Hobbies and Interests
- Reading
- Music
- Fashion Styling
- International Travel
- Trying Different Types of Cuisine.
Certification
Coursera Certification
- Foundations of data
- Introduction To Cybersecurity
Timeline
Administrative Assistant
Triboro Medial Services PC
06.2020 - 12.2022
Front Desk Receptionist
Vaynshteyn Chiropractic
07.2019 - 02.2020
Receptionist
Dr. Bruce Jacobson Medical
- Current
Bachelor Of Arts in Political Science -
BARUCH COLLEGE
Charles III University of Madrid
Associate of Arts in Criminal Justice -
Kings-Borough Community College
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