Summary
Overview
Work History
Education
Skills
Timeline
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Mikai McIntosh

JOLIET,IL

Summary

Proven track record in enhancing warehouse operations, demonstrated at Amazon with significant improvements in order fulfillment speed and accuracy. Skilled in order picking and inventory management, coupled with exceptional communication abilities, ensuring peak productivity. Trained in quality control and customer service.

Overview

5
5
years of professional experience

Work History

Order Picker

Amazon
03.2024 - 08.2024
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.

Receiver

Michaels Distribution Center
05.2022 - 03.2023
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Trained new employees on receiving procedures, improving overall team performance.
  • Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.

Front End Associate

Jewel Osco
03.2019 - 08.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with Number% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Collaborated with restocking team to ensure high-demand products were always available.

Education

Chemical Engineering -

University of Illinois At Chicago
Chicago, IL

Skills

  • Order Picking
  • Order picking and processing
  • Product picking
  • Picking accuracy
  • Shipping and receiving
  • Pallet Jack Operation
  • Quality Control
  • Product Packaging
  • Customer Service
  • Cash Register Operations
  • Cleaning procedures

Timeline

Order Picker

Amazon
03.2024 - 08.2024

Receiver

Michaels Distribution Center
05.2022 - 03.2023

Front End Associate

Jewel Osco
03.2019 - 08.2022

Chemical Engineering -

University of Illinois At Chicago

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Mikai McIntosh