Mikaila Bazan

- Delivered high-level customer service in a fast paced, high-volume restaurant/bar setting.

-Increased guest satisfaction scores through personalized service attention to detail.

-upsold premium menu items and beverages, contributing to increased daily revenue.

-Trained new team members on service standards and customer interaction techniques.

-Handled customer concerns and resolved issues to ensure a positive dining experience.

- successfully sold new and pre-owned vehicles, consistently meeting and exceeding monthly sales quotas.

- Conducted needs assessments to match customers with appropriate vehicle options and finance solutions.

- Built relationship with clients, resulting in repeat business and referral sales.

- Maintained detailed records of customer interactions in CRM systems.

- Collaborated with sales managers to develop promotional strategies and close high-value deals.