Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mikaila Bisson

Midland,MI

Summary

Positive, collaborative problem-solver with a knack for fostering team synergy and delivering successful projects. Possesses a deep understanding of Agile methodologies and expertise in facilitating continuous improvement and effective communication of all sorts. Dedicated to driving impactful results and enhancing team performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Content Writer

Memory Lane Jane
06.2024 - Current
  • Wrote and edited high-quality content under deadline pressure with an exciting, captivating, and authentic approach.
  • Formatted content to adhere to industry-specific style guides.
  • Proved successful working within tight deadlines (anywhere from four to twelve weeks) and a fast-paced environment.
  • Completed projects ahead of deadlines, effectively managing time and setting priorities for multiple assignments.

Certified Scrum Master

Springbach Consulting
01.2023 - Current
  • Facilitates the core Agile ceremonies for the Data Analytics team at one of the top beverage companies in the country. These include: the daily stand-up meetings, sprint planning, sprint demos, and sprint retrospectives.
  • Works with the Product Owner to keep the backlog organized, and works with the RTE to make sure risks and dependencies are properly mitigated.
  • Promoted and empowered a self-organized Data Analytics team.
  • Led the team through PI Planning events by keeping to time boxes, helping the team identify risks and dependencies, and maintaining/updating the corresponding Trello and ADO boards.

Marketing Coordinator

Springbach Consulting
01.2023 - Current
  • Composed monthly posts for social media and helped build a corporate presence on Twitter, Facebook, and Instagram.
  • Crafted compelling content for newsletters, blogs, and social media, engaging audiences and building community.
  • Managed CRM database (Salesforce) to maximize customer outreach efforts and strengthen client relationships.
  • Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
  • Tracked and reported on marketing campaign responses.
  • Organized logistics for marketing strategy meetings.

Scrum Master

Our Daily Bread Ministries
05.2022 - Current
  • Acted as a servant leader and coach for the Web Applications and Mobile App teams by managing the core Agile ceremonies: Daily Stand-up, Sprint Planning, and Sprint Retrospective.
  • Prepared both teams for PI Planning events by facilitating Feature Refinement sessions, participating in ART Syncs for cross-team coordination, and understanding each team’s capacity.
  • Participated in the Inspect and Adapt event by presenting each team’s quantitative metrics and helping facilitate breakout groups.
  • Led teams through PI Planning events by sticking to time boxes created by the RTE, helping the team identify risks and dependencies, and maintaining/updating the corresponding Trello boards.

Scrum Master and Intake Coordinator

Our Daily Bread Ministries
03.2019 - 06.2021
  • Processed and delegated website/app issues from local and global office’s using the platforms Jira, GSuite Smartsheet, and Slack, following tasks and projects through to completion while strengthening and maintaining relationships with global users and stakeholders
  • Led the Business Intelligence team in all sprint ceremonies, and tracked feature progress while maintaining the backlog
  • Prepared and presented the Business Intelligence team statistics at each planning event every ten weeks

Education

Bachelor of Arts - English (Creative Writing Emphasis)

Hope College
Holland, Michigan
05.2017

Skills

  • Agile Development and Best Practices
  • Jira, Confluence, Azure Dev Ops
  • Creative writing, editing, and proofreading
  • Social media proficiency
  • Content strategy expertise
  • Storytelling techniques
  • Deadline management
  • Project coordination

Certification

  • Certified SAFe6 Practitioner (SPC)
  • Certified Scrum Master Certification (CSM)

Timeline

Content Writer

Memory Lane Jane
06.2024 - Current

Certified Scrum Master

Springbach Consulting
01.2023 - Current

Marketing Coordinator

Springbach Consulting
01.2023 - Current

Scrum Master

Our Daily Bread Ministries
05.2022 - Current

Scrum Master and Intake Coordinator

Our Daily Bread Ministries
03.2019 - 06.2021
  • Certified SAFe6 Practitioner (SPC)
  • Certified Scrum Master Certification (CSM)

Bachelor of Arts - English (Creative Writing Emphasis)

Hope College
Mikaila Bisson